Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.
You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.
Job Description
Our client has a requirement for a End UserSupport Analyst (Deskside IT Support) Intermediate for a 1-year contract opportunity. The position is located in Calgary, Alberta.
What makes this Special
Our client has a prestigious reputation and excellent work environment. This position offers an opportunity for personal learning and to contribute to important initiatives that make a difference. Our client is actively screening resumes and scheduling interviews to fill this position, so let one our professional resource managers represent you to the client, promote your skills, and help you prepare.
Responsibilities
- Provide Level 2 End User Desktop Support
- Support clients in an Enterprise IT environment, with distributed locations across Canada.
- Provide deskside IT support to customers including senior corporate executive support
- Provide Core 5 software application remote installation
- Create and review technical documentation/processes as required
Requirements
- Microsoft Outlook client support skills/experience
- Windows 7 (A must have)
- Apple iOS device support
- Remote client support using RDP Utilities
- Active/Enterprise Directory and SCCM
- MS Office Suite 2010, Symantec SEP,
- Cisco VPN remote access (wired and wireless) support.
- Support remotely with Live Meeting, RDP utilities
- Remedy problem management system
- In depth knowledge of Spple iOS device and DELL PC hardware & peripherals
- Smart Card authentication
- Bit Locker Pin /Encryption
- iOS device support iPad/iPhone and Blackberry email support
- Excellent communication Oral and Written skills,
- Process/Detailed oriented, Strong ability to prioritize tasks and organize work independently
- Aptitude for learning in a fast paced environment
- Self motivated/Ability to work well with others and utilize indirect influencing skills
- Fluent in Microsoft suite of office tools with focus in MS Excel, MS PowerPoint and MS Word
Nice To Have
- Network print support - HP/ Xerox MFD
Keywords: Windows 7, SCCM, Level 2 Support
How To Apply
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
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