Operations Support Specialist (Level 1)

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

 

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.

 

Job Description:

Our Federal Government client has upcoming Operations Support Specialist (Level 1) positions in Ottawa, Ontario.

 

 

What makes this Special:

Our client has a prestigious reputation and excellent work environment. This position offers an opportunity for personal learning and to contribute to important initiatives that make a difference. Our client is actively screening resumes and scheduling interviews to fill this position, so let one our professional resource managers represent you to the client, promote your skills, and help you prepare.

 

 

Responsibilities:

• Provide client-side technical support (hardware and software).
• Update and maintain hardware and software inventory and monitoring system performance and usage.
• Prepare local guidelines, procedures, reports, and documents.
• Ensure that security policies, standards and procedures are followed and understood.
• Assess the impact of hardware and software changes on the computing environment.

 

Qualifications:

• Eligible for a Government of Canada security clearance.
• Must possess an Information Technology Infrastructure Library (ITIL) Essentials Certification.
• Minimum 3 years of experience in providing client-side technical support for hardware and software in a Windows operating systems environment in a Medium-Sized Organization (500+ employees).
• Minimum 2 years of experience in providing technical advice to both colleagues and clients.
• Minimum 2 years of experience in using incident management software (such as Remedy).

 

Keywords: ITIL, incident management software, technical support, Windows, hardware, software

 

How to Apply:

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com