Application Support Analyst - Intermediate

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Job Description

One of our financial services hiring managers is looking for APPLICATION SUPPORT ANALYST to join his team in Toronto for a 6months contract opportunity.

What makes this Special

Our client is one of the largest Banks in North America. With exponential growth and millions of customers and clients who are served through our various businesses: Canadian Personal and Commercial Banking, Wealth Management, U.S. Personal and Commercial Banking, and Wholesale Banking. Being part of this company is being part of a better Canadian service.

RESPONSIBILITIES

• The Application Software Testing Analysts/Support Analysts are hired to support the critical regulatory risk application.
• Responsible for Support and Testing and will slowly be move into a more Development related role.
• Day-to-day governance and monitoring production health -Deliver daily/weekly/monthly business reports meeting predefined SLAs -Properly analyze production issues and escalate to managers regarding SLA related problems
• Execute routine business requests without delays
• Proactively participate in release activities and execute release tasks
• Help to monitor and improve EOD processes
• performance monitoring and tuning

QUALIFICATIONS

• University degree in applied technologies.
• 3 to 4 years of experience in a similar role
• Experience in Finance/Banking Industry (we are looking for someone that has Business Knowledge)
• Ability to support risk application, analyze and solve problems.
• UNIX shell scripting in Solaris environment, Oracle/Sybase/MS SQL and stored procedures/queries.
• Understanding of data structure, relational tables, VB script, C#, Excel pivot table, business Object crystal report (shared resource with another system)
• Experience using HPQC
• Knowledge of SDLC and other software release/testing tools
• Detail oriented
• Multi-tasking
• Strong organizational skills
• Quick adaptation to complex operational process
• Able to work in high-paced, high-pressure environment
• Occasional overtime work will be required (late night as the contractors will be working closely with China counterparts for this project)
• Proactive mind
• Problem solving skills
• Sense of urgency
• Hard working and disciplined

KEYWORDS: - SUPPORT, Shell script, HP- QC, database, report and .net

How to Apply

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com