Tuesday 3 September 2013

Program Manager (Integrations)

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Job Description
Our client has a requirement for a Program Manager for a 12 month contract opportunity. The position is located in Toronto.

What makes this Special
Our client has a prestigious reputation and excellent work environment. This position offers an opportunity for personal learning and to contribute to important initiatives that make a difference. Our client is actively screening resumes and scheduling interviews to fill this position, so let one our professional resource managers represent you to the client, promote your skills, and help you prepare.

Role
The Business Technology Service (BTS) Division within our client is seeking a Program Manager to lead the Integrations Implementation. This role will deliver overall planning, coordination and execution of Integrations related projects/initiatives on as part of the Enterprise Transformation Program throughout all phases of the lifecycle.

The successful candidate will provide project management leadership and oversight of the Integrations Program which encompasses: business case(s) creation, requirements gathering, data mapping and analysis, infrastructure delivery, project planning, budget forecasting and reporting, issues/risk management, change management, project standards and practices and status reporting. This will be accomplished while adhering to established our client’s processes and project standards/methodologies i.e .Kanban.

Responsibilities
 
  • Program and project management oversight on high priority technology projects.
  • Effectively manage large scale technology projects for several clients, budget, develop project schedules, identify resource requirements, establish deadlines, provide advice and direction to external resources, track project schedules and provide status reports.
  • Assess and evaluate needs and cost/benefit analyses for new technology requirements, in planning and designing solutions
  • Project Delivery using complex system development and design and deployment methodologies and processes
  • Managing day to day operational aspects of projects to ensure adherence to scope, conferring with project staff to outline the work breakdown schedule (WBS/Story Card/Features), assigning duties, responsibilities and scope of authority, directing and coordinating activities of project personnel, modifying schedules or plans as required and effectively applying and enforcing acceptable project methodology.
  • Supporting and participating in defining business and technical requirements, ensuring integration of technical documentation, ensuring all project business documents, artefacts and deliverables are completed and signed off while at the same time confirming that deliverables meet business needs.
  • Managing all IT project deliverables, goals and milestones including reviewing and signing off on all IT documentation.
  • Acting as a corporate liaison and providing presentations to the executive team including the office of the CIO, holding and facilitating regular status meeting with project teams and ensuring project status reporting is completed on a regular and timely basis.
  • Managing conflict within IT project teams including taking a leadership role in mentoring other team members in project management best practices.
  • Providing project lifecycle best practices and execution against plan for all IT deliverables.
  • Identify, monitor and communicate risk and potential implementation issues to the business in order to develop mitigation and resolution strategies that ensure proper business continuity for all stakeholders.
  • Develop and oversee project budgets as well as forecast budget changes and communicate planned versus actual budget during the project lifecycle in order to ensure that financial targets are met and/or adjusted accordingly.
  • Conduct cost-benefit analyses and ROI calculations to determine project feasibility as required.
  • Lead the development and implementation of project performance measures, indicators, benchmarks and guidelines to ensure project resources are used appropriately and the achievement of quality assurance standards as well as adherence to mandatory project rules and methods.
  • Establish, develop and maintain strong relationships with internal clients, operational staff, consultants/vendors and management at various levels to be aware of issues that impact on current and future projects, manage expectations, resolve conflict and elicit their support and co-operation.
  • Plan, manage and control the activities of the unit which include: annual planning of unit projects and priorities, ensuring branch is adequately and competently staffed, identifying resource requirements, conducting the hiring process, identifying and recommending department changes to the management team, allocating work and developing performance objectives for the unit.
  • Develop and administer section operating budget and report on variances from approved plan as required. Recommend expenditures outside budget for approval.

Requirements
  • Knowledge and demonstrated experience with Integrations Projects in a senior Project Manager role
  • Project Management Professional (PMP) certification or equivalent, with a minimum of 8 years demonstrated experience including the ability to independently manage multiple projects, prioritize multiple conflicting priorities and to successfully meet project objectives including project budgeting.
  • Experience working in Public sector organizations, leading large and complex IT projects
  • Strong experience in vendor relationship management, particularly in complex IT delivery projects
  • Prioritizing to manage a very high volume of day-to-day activities and balance their demands against longer-term work and project commitments.
  • Professional interpersonal skills, including proven negotiation, consulting, customer-service abilities
  • Superior relationship management and teamwork skills to engage, motivate and manage multi-disciplinary teams and project stakeholders
  • Skilled strategic communicator to present and explain concepts and ideas, build strong linkages with team members using various vehicles of communication to share information, write/edit business cases/briefing notes/procurement documents and technical reports on recommendations related to technology solutions and plans; present recommendations to clients, managers and directors.

Nice To Have
  • Agile/Kanban project delivery methodology experience, including leading Standup/SCRUM sessions with project teams
  • Experience working with IT Stakeholders to develop and define and deliver on the organization’s Integrations Strategy and/or roadmap

 Keywords: program manager, PMP, integration, public sector

How to Apply
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com

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