Technical Writer - Level 2

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About the Job

Our client has a requirement for a Technical Writer Level 2 for a 2 month contract opportunity.  The position is located in Toronto.

Requirements

The scope of the services to be provided by the Consultant will include, but not limited to the following:

• Working under the Business Project Manager develops a comprehensive EMS EFMS user guide which includes all working business functionality as developed by July 31, 2013. 
• Working with technical subject matter experts to prepare and assemble technical documentation for inclusion in the EFMS User Guide.
• Modifies existing EFMS business and system documentation to account for EFMS changes, coordinates all documentation in accordance with our clients records management procedures.
• Ensures that accurate records are kept of all manuals that are created (versioning control).
• Liaise with subject matter experts among the impacted business lines, business analysts, SME’s, and Finance management.
• Works with the Operations Manager responsible for training to ensure that the documentation products conform to the client’s standards.   

Qualified Candidates will have:

• A self starters that can execute their workload with minimal direction from the Client
• Well versed in technical writing methodology and tools, as well as application development along with database, hardware, software, communications and other emerging technologies
• Experienced in large, complex, enterprise wide applications with integration points to other applications and environments
• Able to function in a team environment and put the success of the project and project team ahead of any personal goals and accomplishments
• An excellent verbal and written communicator comfortable communicating with and dealing with peers, business users, management, vendors and suppliers
• Able to react with a level of urgency that is appropriate when risks and issues arise, continue to work the risk/issue to closure or escalate if needed
• A Bachelor degree in English, Communications, Technical Writing or a related discipline, or equivalent work experience. 
• Demonstrated intermediate writing, editing and technical ability. 
• Requires an intermediate knowledge of desktop publishing and computerized word processing packages including MS Word. 
• Working knowledge of MS Visio, including Adobe Acrobat.  Must have proficient keyboard skills. 
• Strong analytical and problem solving skills, excellent time management skills. 
• The ability to translate software functions into User Guide format for business understanding.  Can work independently on assigned scope with minimal oversight.  

Keywords:  MS Visio, Adobe Acrobat, MS Word, Public Sector experience  

How to Apply

Online:To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.