Project Support / Level 1

Job Description
Project Support / Level 1

About the Job

Job Description:

Our client has a requirement for Project Support / Level 1 for a 6 months, Contract opportunity. The positions are located in Toronto, Ontario

Scope of Services and Deliverables - The services and deliverables to be provided will include the following:


Deliverables

•Coordinate activities with third party and outsourced vendors including managing invoices, meetings, change requests and other support requests
•Records and tracks technical applications issues and complaints and contribute to problem identification.
•Informs customers on problem status and progress. Also engages third party vendor support groups as required.
•Maintain an appropriate knowledge of the CCIM technical environment
•Distribute materials for meetings and training.
•Update database, distribution lists and excel spreadsheets.
•General administrative tasks for the project team, as assigned.
•Create instructional guides for internal and external users.
•Create and gather KPI’s (Key Performance Indicators) when requested.


Qualifications - Knowledge, Skills and Abilities

•2+ years’ experience working in a technical environment and supporting technical projects – business and financial applications, outsourcing and desktop support
•Demonstrated technical knowledge - comfortable working with server & web applications
•Strong knowledge of desktop productivity applications – Excel, Word, Visio, MS project and PowerPoint.
•Good verbal and written communication skills
•Comfortable providing regular updates to project lead / project managers
•Good analytical, problem-solving and decision-making skills
•A team player with a track record for meeting deadlines.
•Organizational skills to establish priorities, coordinate, carry out responsibilities & meet deadlines
•Experience using an issue tracking/ticketing system.
•Experience in Healthcare industry


Company Overview:

Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.

Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

www.Zylog.ca


How to Apply:

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com

Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca


Contact Information
Company Name Zylog Systems (Canada) Ltd.