Intermediate Operations Support Specialist

Job Description

Our client has a requirement for an Intermediate Operations Support Specialist for a 6 month contract opportunity. The position is located in London.


Role:

The newly formed Technology Solutions organization is accountable for end-to-end delivery of projects, Enterprise wide. The Operations Support Specialist will be responsible for the following:

•Act as the equipment and technology expert for the organization, providing daily support to resolve issues experienced by members of the Technology Solutions team
•Coordinate the delivery, implementation and repairs of equipment and technology
•Process system access requests for new hires, employee transfers and terminations
•Complete monthly and quarterly access reviews, and ensure access is Audit compliant
•Actively participate in small to medium organization projects, including but not limited to, contributing to project meetings, installation of new technology, and coordination of equipment and or resource relocation
•Continuously maintain and update internal databases for equipment, data port table, etc with 100% accuracy
•Act as the expert for the division, supporting multiple phone services at various locations within the division, including conference lines and blackberries
•Coordinate the timely provision of developer tools to members of the TS team, including but not limited to RAD, SSH, SOA, MKS, software licenses
•Coordinate updates to org charts, distribution lists, BCM, floor plans, etc with 100% accuracy
•Maintain Carpe Timekeeper for all resources in TS
•Actively participate in various support tasks such as ordering supplies, entering timesheets, filing expenses
•Participate in the preparation of various reports for TS leaders
•Continuously engage the members of TS to provide training, orientation, guidance with a focus on excellent customer service
•Act as support to the SharePoint expert for the organization, providing access to various sites, creating access groups etc
•Live continuous Improvement by identifying opportunities to improve the efficiency and effectiveness of the work group


Requirement or Qualifications:


Qualified Candidates will have:

•Proficiency in Microsoft Excel and Visio is required
•Exposure to 2007 MOSS (SharePoint) is an asset
•Ability to work independently while also being a strong, collaborative team player
•Flexibility to adapt to changing requirements
•Ability to prioritize tasks
•Ability to work well in a fast paced team environment
•Highly motivated with strong focus on customer service
•Ability to identify gaps in business systems and develop improvement plans
•Good interpersonal skills and ability to work well with people at all levels
•Confident in decision making ability
•Excellent written and verbal communication skills
•Strong time management, organizational and analytical skills
•College/university or equivalent work experience


Company Overview:

Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.

Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


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www.Zylog.ca



How to Apply:

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com

Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca


Contact Information
Company Name Zylog Systems (Canada) Ltd.