Wednesday 31 July 2013

Senior Change and Communications Specialist

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About the Job
Our client has a requirement for a Senior Change and Communications Specialist for a 1 Year Contract opportunity. The position is located in Toronto, ON.

What makes this Special
Are you interested in working at an organization that challenges you and invests in your professional development? Our client is one of Canada's leading professional services firms. With exponential growth delivering comprehensive solutions to complex challenges, their success is a reflection of their progressive mindset, serving their clients with results, quality and integrity. 

Work side-by-side with clients and colleagues around the world to produce new and leading strategies and solutions that help to solve clients’ most complex problems!

Role
  • The Senior Change & Communications Specialist will be responsible for engaging employees through effective change management practices and employee communications to ensure our client’s priority initiatives achieve business, schedule and budget objectives. 
  • In this role, the Senior Change & Communications Specialist will work closely with Senior Manager/Manager, Change Management, to focus on the people side of change and will work with project teams to support changes, mitigate risks associated with change and promote a more effective return to productivity during times of transition.
  • The successful candidate will be responsible for executing the change management approach, tasks, and timelines for a specified strategic project as assigned across the team.
  • The Senior Change and Communications Specialist will be part of an internal consulting group that identifies, oversees and supports the delivery of the firm’s most strategic projects. This team collaborates with all business units nationally, to ensure the following:
    • The right things get done and are aligned (enterprise portfolio management)
    • The firm’s most strategic initiatives are managed and governed (program management)
    • The firm strengthens its ability to execute projects and innovate processes (project, process design and change management capabilities)
    This team transforms the way the company works, which benefits their business, people and ultimately their clients
 
Responsibilities
  • Support the Senior Manager/Manager Change Management to execute the change management plan and activities for various firm-wide strategic initiatives
  • Execute and maintain detailed change management, stakeholder engagement and communication plans
  • Develop presentations and training materials for various stakeholders groups
  • Draft communications to build awareness of change initiatives across the firm
  • Work with the Services and Enabling Areas to communicate changes and increase awareness of various change initiatives
  • Conduct change impact assessments of current and future state and develop appropriate change impact mitigation strategies
  • Work with Senior Manager/Manager Change Management and National Learning on the design of learning programs to support the effectiveness and adoption of the change
  • Track and monitor metrics for success/performance
 
 Requirements or Qualifications
  • University degree in Business, Communication, HR or other related discipline
  • Minimum of 3 years of relevant business or consulting experience, preferably in Change Management
  • Strong written and verbal communication skills in English required
  • Excellent teamwork and interpersonal skills
  • Comfortable working in an ambiguous environment with pressing deadlines and constantly changing client needs and conditions
  • Experience in change management processes and methodologies
  • Ability to develop change management tactics to help shift mindset, behaviours, and achieve results through program activities, communication and leadership messages
  • Ability to construct presentations and communications in a logical manner, sensitive to diverse audience's needs
  • Ability to build credibility and develop strong client relationships
  • Attention to detail and task orientation
  • Problem solving and root cause identification skills
  • Computer proficiency with Microsoft Excel, MS Project, PowerPoint, SharePoint
  • Previous experience within tax professional services
 
How to Apply
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com

 









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