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About the Job
Our client has a requirement for a Intake Manager for a 6-month contract opportunity. The position is located in Mississauga.
What makes this Special
Our client is one of the largest Banks in North America. With exponential growth and millions of customers and clients who are served through our various businesses: Canadian Personal and Commercial Banking, Wealth Management, U.S. Personal and Commercial Banking, and Wholesale Banking. Being part of this company is being part of a better Canadian service.
Role
The Technology Enterprise Services (TES) Intake Manager is responsible for managing all aspects of the project intake process, within established Service Level Agreements, including collaboration with several internal teams and lines of businesses, establishing and maintaining positive relationships with internal customers, responding to internal customer requests and concerns, obtaining team members to work on the Intake and driving the estimating process forward.
We are looking for an Intake Manager with at least 3 years’ experience managing Intakes and rolling out a new process within a team. This individual will be working with several internal teams, lines of businesses and with the intake team to review current and new projects, responding to request and concerns, and driving the estimation process forward. This individual will manage the creation the Project Charter and work with a team who is responsible for providing estimates. This is a six-month contract working out of Creekside with a possibility of an extension but not guaranteed
We are looking for an Intake Manager with at least 3 years’ experience managing Intakes and rolling out a new process within a team. This individual will be working with several internal teams, lines of businesses and with the intake team to review current and new projects, responding to request and concerns, and driving the estimation process forward. This individual will manage the creation the Project Charter and work with a team who is responsible for providing estimates. This is a six-month contract working out of Creekside with a possibility of an extension but not guaranteed
Responsibilities
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Requirements or Qualifications
Must have:
3 years of hands on experience with the following:
- Receiving “requests to do” work from multiple requesters
- Balancing multiple Intake requests based on priority and strategic alignment
- Driving out ambiguity from information contained in an Intake request
- Rolling out a new process within a team or organization
- 5 yrs. of creating estimates for software development type projects in an organization using an SDLC methodology
- Issues escalation and resolution
- Facilitation Skills
- Scope change management
- Budgeting and project costs management
- Vendor Management
- Excellent communication skills
- Expertise in Excel, Visio and PowerPoint
Nice to have:
- 5 yrs. of IT Project management experience managing medium to large software development projects thru the complete SDLC project lifecycle
- PMP certification
- Working knowledge of the following technologies (or similar technologies):
- FileNet,
- Kofax,
- Content Manager on Demand,
- Ab Initio ETL,
- Cognos
- Data warehousing
- JIRA
- Clarity
- Working in an Enterprise Shared Service environment
How to Apply
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
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