Program Manager

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About the Job

Our client has a requirement for an Program Manager for a 3 Month Contract opportunity.  The position is located in Toronto, ON.

What makes this Special

Our client is one of the largest Banks in North America. With exponential growth and millions of customers and clients who are served through our various businesses: Canadian Personal and Commercial Banking, Wealth Management, U.S. Personal and Commercial Banking, and Wholesale Banking. Being part of this company is being part of a better Canadian service.

Role

We are looking for a Senior Program Manager to help set up a portfolio management function in the newly formed Technology Enterprise Services (TES) group. This individual will need to have worked with putting together governance rules and establishing guidelines. The portfolio of projects will be related to the creation of a central intake function. The central intake function will manage all projects that make requests of TES and the portfolio management candidate will coordinate the financial, governance and reporting aspects of management across the entire portfolio. 

Responsbilities

• Provide the Technology Management oversight for large, complex initiatives that present as multiple initiatives across the TES teams 
• Establish Program and Project level reporting for a new multi team group (TES) with an aim to improving visibility of the performance and health of the group's initiatives 
• Identify and establish new governance processes with an aim to ensuring adherence to SDLC methodology and conformity to EPMO standards and measures 
• Identify opportunities for tools and aids to support TES project managers to be more effective/efficient at their jobs while facilitating collection of metrics for reporting and governance 
• Work within existing financial project governance constructs to assemble and enter information into the Enterprise Project Management portal (Clarity) 

Key Accountabilities 

• Sets direction at an operational level, works autonomously in the management of the unit and collaborates with other business heads to establish and execute on common goals. 
• Direct or manages large-scale applications, programs or projects across multiple product lines, involving significant scope and complexity. Ensures delivery of projects to the business partner, meeting the approved scope/cost/schedule/quality for the project. 
• Perform a governing role 
• Performs risk identification and mitigation activities, escalating unresolved issues to the Executive and / or Steering Committee where appropriate to secure their timely decisions/support. 
• Reviews the budgeting and forecasting for all projects covered by Program by working with the Project Managers 
• Ensures client satisfaction with the project process and project team by effective and timely communication including status reporting, continual risk/issue assessment/management and escalation, and resolution of issues as they arise. 
• The successful candidate will be required to work with and influence senior level leaders and partner with other IT Managers. 

Skills and Qualifications

• Senior Program Manager experience who have worked with similar types of projects
• Worked with large programs experience and in particular IT projects 
• Dashboard expertise, report writing and change management experience
• Solid SDLC/PMLC experience and vendor management experience 

Additional skills /experience

• Filenet 
• Kofax 
• Content Manager on Demand 
• Ab Initio ETL 
• ESB
• PMP experience 

Other Skills /Experience must have 

• Proven leadership skills and experience managing large and complex IT projects 
• Full life cycle development experience 
• Experience with proven project methodology tools 
• Expertise in MS Project, Excel, Visio and Powerpoint 
• Experience on large programs with multiple applications with multiple interfaces and/or 3rd parties

Hands on experience with the following

• High Impact or Business Risk Uncertain Business Requirements 
• Project Plan development & management 
• Work breakdown structure 
• Task based plans 
• Assumption & risk based plans 
• Base-lining & scheduling 
• Waterfall and iterative methodologies 
• Project metrics creation and trend analysis 
• Program Plan and metrics 
• Program Governance Risk Assessment & quantification methodologies 
• Issues escalation and resolution 
• Facilitation Skills 
• Scope change management 
• Budgeting, project costs management 
• Quality Controls
• Procurement 
• Communication management & plans 
• Vendor Management

How to Apply

Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com