Tuesday 15 November 2011

Business Analyst (eCommerce)

Position Purpose: 
·         Responsible for the oversight of website enhancements and maintenance.
·         One of the key contacts enterprise wide for HomeDepot.ca related development and integration.
·         Works closely with customers, colleagues, and other stakeholders to identify and maximize opportunities to utilize Web-based technologies.
·         Improves business processes and supports critical business strategies, provides information access, promotes the strategic use of the client's website.
·         Enables the internal eCommerce team to use selected new technologies, and identify users’ information requirements.
·         Ensures organizational balance and system coherency between Web systems and other computing operations and activities.
·         Understands how to tune internal and external Web technology into a business vehicle / competitive advantage.

Position Responsibilities:
·         Is ingrained in both the day-to-day / strategic processes that are critical to the client's website – is a key contact and component to the overall team assisting daily in various cross-functional areas (merchandising, operations, user experience, and marketing).
·         Key contact for HomeDepot.ca web vendors (10+) / Interactive Digital Agency (1)
·         Manages 3rd party relationships related to website
·         Key contact enterprise wide for the client's website
·         Assists in ensuring and maintaining the 100% availability/operability of the client's website
·         Provides direction to internal/external team members at the client's website
·         Participates in negotiations of service contracts / service level agreements with external vendors
·         Oversees the strategic web technology direction that aligns to the company’s business goals and overall strategies
·         Ensures daily data/data feeds as it pertains to the client's website – flows correctly and is utilized optimally in all HomeDepot.ca downstream systems.
·         Executes and administers day to day project management, planning and implementation of ecommerce and web technologies
·         Assists in implementing interactive tactics / new features that respond to trends and demands
·         Documents, communicates, and administers key project management processes (e.g. scope, schedule, issue, risk, quality, communication and financial) to other areas as required
·         Prepares / analyzes key metrics reports for the business
·         Understands changes in industry / Competitive research and provide analysis
·         Assists in developing budgets for application and system development as well as site maintenance
·         Develops best-practices that support product data & SKU on-boarding goals.
·         Knowledge and understanding of object oriented methodologies, saas, SAP and UML diagramming


Desired Skills & Experience
Experience/Knowledge Required:
·         Adaptable, embraces change and adjusts quickly to changing work demands; prioritizes tasks to be consistent with organizational vision and department objectives
·         Ability to manage and prioritize multiple tasks, operate under pressure, and meet deadlines
·         Solid skills with Excel, MS Word, and Web-based software
·         Detail-oriented, organized, flexible, highly-motivated team player
·         Strong Communication skills and networking
·         SAP experience preferred
·         Website integration and maintenance
·         Proficient technical knowledge of ecommerce technologies and web development


Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job


How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca


Company Overview:
Zylog is internationally ranked within the top 100 Global Recruitment Industry and one of the top three IT Professional Staffing Firms in Canada. Zylog provides consulting services, software development, application migration, and recruiting services for permanent and contract positions. Zylog is a Microsoft Gold Certified Partner, HP Alliance One Partner, Telus Business Solutions Partner, Oracle Partner, and proudly represents Fortune 500, Government, Banking, Healthcare and IT organizations globally. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada. We are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


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Zylog Systems (Canada) Ltd.

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