Dispatcher & Logistics Co-ordinator

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Job Description:

Our client has a requirement for Dispatch and Logistics Coordinator for a permanent opportunity. The position is located in Moose Jaw, SK.

What makes this Special:

Our client is looking for a Dispatch and Logistics Coordinator The Dispatcher/Logistics coordinator who will be responsible for the scheduling and dispatch of drivers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. The Dispatcher’s responsibilities also consist of assigning Brokers to available freight and providing accurate directions to pickup and delivery facilities as well as scheduling of delivery appointments, customs paperwork and any necessary setup requirements that may be required. The role includes providing support in a fast paced, high call volume office environment and will assist in completing operational and data entry tasks as necessary in a timely and accurate manner.

Core Competencies

• Customer Focus
• Communication
• Energy and Stress
• Team work
• Quality Orientation
• Problem solving
• Accountability and Dependability
• Operating Equipment
• Ethics and Integrity

  

Job Duties

• Schedule and dispatch client brokers and outside carriers with goal to book the most timely service possible
• Direct the pickup and delivery activities of brokers and outside carriers.
• Provide accurate directions for pickup and delivery services.
• Schedule and dispatch workers, work crew, equipment or service vehicles to appropriate locations according to requests, specifications or needs.
• Relay work orders, messages and information to or from work client brokers, supervisors, or outside carriers.
• Track shipment from pickup through delivery for accurate, up to date information can be provided regarding any shipment
• Oversee all communications with client brokers and outside carriers as well as staff.
• Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions and other hazards
• Monitor personnel and/ or equipment locations and utilization in order to coordinate services and schedules.
• Arrange for necessary repairs in order to restore services and schedules.
• Manage a read time transportation database reflecting rates, equipment, origin/ destination pairs, fuel surcharges, carrier insurance, etc
• Receive and process transportation requirement requests from customers
• Adhere to corporate and departmental policies and procedures
• Perform other duties as required

Requirement 

• High school diploma
• Experience in logistics or equivalent business related experience preferred
• Transportation industry knowledge and experience an asset (i.e. shipping/receiving, scheduling, freight negotiations and regulatory requirements)
• Experience with Microsoft office, Axon Dispatch software and ACE manifest application are major assets
• Customs knowledge and experience an asset
• Advanced computer skills
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Able to work well under pressure
• Flexible, able to deal with change
• Strong attention to detail
• Very organized, with excellent multi-tasking and problem solving skills
• Excellent customer service/communication skills
• Strong work ethic and positive team attitude

Working Condition

• Manual dexterity required to use desktop computer and peripherals
• Overtime as required
• On call every 2  week and weekend as scheduled or as required.
• Available at all times for issues and situations that may arise

Keywords: Dispatch, Logistics, Schedule

How to Apply:

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com