VoIP Program Lead

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience. You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.

About the Job

Our client has a requirement for a VoIP Program Leader for a 6 month contract opportunity.  The position is located in Toronto.

What makes this Special

Our client is one of the largest Banks in North America. With exponential growth and millions of customers and clients who are served through our various businesses: Canadian Personal and Commercial Banking, Wealth Management, U.S. Personal and Commercial Banking, and Wholesale Banking. Being part of this company is being part of a better Canadian service.

Role

This role is a program lead for the Voice Over IP Program with the Network Transformation Program. The VoIP deployment is a significant and strategic implementation for the Bank and will require advanced leadership and relationship management skills.

The focus of the role is to lead the planning and drive the deployment of all aspects of a national deployment of 65,000 user VoIP implementation for all sites (retail and corporate). Initial deployment is focused on Canada but there are plans to extend the implementation to the US.

Responsibilities

The initial responsibilities of the VoIP Program Lead will include:

•  Driving a very small, dedicated team comprised of internal stakeholders, team members and vendor(s) to finalize the approach, plan, and schedule and to deliver against it
• Ensuring the Requirements for the solution are gathered according to scope, plan, and quality expectations
• Ensuring the Low Level Design for the solution is jointly developed between our organization and Cisco according to scope, plan, and quality expectations
• Ensuring that Cisco resources are deployed and managed to deliver the most value in the LLD and Solution Development
• Ensuring the Physical Infrastructure (e.g. PAT/DEV, Production, DR, etc.) are developed and deployed according to scope, plan, and quality expectations
• Ensuring the Requirements for Deployment (e.g. Processes, Change Management, Training, Testing, Acceptance, etc.) are gathered according to scope, plan, and quality expectations
• Ensuring that the Contract with Bell Canada is developed in such a way as to meet the deployment needs and manage the Vendor and Deployment to successfully deliver the Program
• Managing VoIP Program/Project level activities
• Managing VoIP Program/Project level communications
• Providing VoIP Program/Project level status and reporting
• Managing the Risks, Issues, Actions, and Decisions associated with the VoIP Program/Project

Requirements or Qualifications

Qualified Candidates will have:

• A self-motivated “driver” of activity
• A solution oriented perspective
• Senior Project Management training and experience
• Project Methodology Tools
• Microsoft Project
• PMI Certification
• Experience with stakeholder relationships, project governance, financial control and risk management
• Experience leading several successful technology projects/implementations with at least one being a VoIP or desktop refresh type program that touched a significant end-user community
• Above average Leadership, Communication and Stakeholder Management Skills to drive and deliver business cases and programs at the enterprise level including gaining alignment across multiple Lines of Business
• Ability to manage multi-vendor and stakeholder programs in tight timelines
• Vendor Management Experience – preferably with Telecomm partners (e.g. Bell, Telus, Rogers, Shaw, etc.), hardware providers (e.g. Cisco), and professional services organizations
• Contracting Experience
• Change Management Experience
• Training Experience
• Understanding of VoIP solutions would be a benefit
• CISCO CCNP or CCIE certification
• Experience within PAT and Production environments
• Visio

How to Apply

Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at http://www.zylogcanada.com/.

Email
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.:

Company Overview:

Zylog is internationally ranked within the top 100 Global Recruitment Industry and one of the top three IT Professional Staffing Firms in Canada. Zylog provides consulting services, software development, application migration, and recruiting services for permanent and contract positions. Zylog is a Microsoft Gold Certified Partner, HP Alliance One Partner, Telus Business Solutions Partner, Oracle Partner, and proudly represents Fortune 500, Government, Banking, Healthcare and IT organizations globally. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada. We are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.

Top Jobs for Top Talent

www.Zylog.ca

Zylog Systems (Canada) Ltd.