Technology Infrastructure Support Specialist / Level 2

Job Description
Technology Infrastructure Support Specialist / Level 2

About the Job

Job Description:

Our client has a requirement for Technology Infrastructure Support Specialist / Level 2 for a 6 month contract opportunity. The positions are located in Toronto


Deliverables

- Responsible for deployments and troubleshooting of network & security solutions for the Ministry.
- Responsible for network security solution design, implementation & on-going Ministry support
- Responsible for analysis of network health, availability & performance for all Ministry networks
- Responsible for all Secure Remote Access solutions for CCIM (solution design, implementation and on-going support)
- Responsible for maintaining Production, Pre-Production, Training & related testing environments
- Maintain deployment guides and supporting documentation such as run books, build books and network diagrams
- Ensure that Personal Information (PI) and Personal Health Information (PHI) and other sensitive data in networked software applications is properly secured as per privacy and security policy
- Provide after-hours and on-call support and implementation, as required
- Regularly work with software/hardware vendors
- Implement, maintain and support the network hardware (appliance or server) environment, and related infrastructure, as required
- Provide support to System Administrators with respect to: server builds and configuration; and application set-up and configuration.
- Strong in TCP/IP, Layer 3 routing protocols, Cisco IOS for switches and routers
- WAN and LAN technologies, network design & architecture
- Work with DBA's, Systems Engineers and other support staff to support database/system/application requirements as they pertain to the network infrastructure
- Liaise with vendors to update network applications according to requirements
- Deliver the project tasks as requested by the Project Manager


Requirement or Qualifications:

- University Degree or relevant industry experience.
- Strong in TCP/IP, Layer 3 routing protocols, Cisco IOS for switches and routers
- WAN and LAN technologies, network design and architecture
- Knowledge and experience building, maintaining and supporting:
- Cisco switching and routing solution/environment
- RSA Security Console (token-based PKI) security solution
- Medium/large scale network-health and availability monitoring solutions
- Windows Server Environment
- Citrix Netscaler
- Check Point FW-1, VPN-1 and Connectra solution/environment
- Experience with Citrix Xenapp
- Experience with Hyperic Monitoring Solutions
- Experience in high paced, multi-task, multi-application support environments.
- Experience working in environments meeting aggressive SLAs.
- Good understanding of change management process.
- Experience with cross functional team support in an operations and/or infrastructure group.
- Experience with business groups and application support.
- Experience in the healthcare environment, particularly business systems.
- Operations experience in a technical health care environment.


Nice to have

- Experience with Cisco VOIP Solutions including:
- Cisco Unified Call Manager
- Cisco Unity
- Cisco Unified Contact Center Express- list of requirements


Company Overview:

Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.

Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

www.Zylog.ca


How to Apply:

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com

Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca


Contact Information
Company Name Zylog Systems (Canada) Ltd.