Application Support Admin Analyst

Job Description
Application Support Admin Analyst

About the Job

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.

Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.

Our client has a requirement for Application Support Admin Analyst for a 5 month contract opportunity. The position is located in Toronto.


Job Description:

As an Enterprise Application Support Admin Analyst you will be member of the IT Deployment and Sustainment Team responsible for the efficient rollout and support of the Automotive Management System (AMS) Application and Infrastructure to our 500 Retail locations in a complex multi tier environment. The EAA must have advanced problem solving and communication stills to effectively deal with issues from Tier 1 and 2 support teams and to promote collaboration between the business and IT as well as the 3rd party vendors.


Requirements:

•Incident Management/ Service Pack Updates
•Triage production incidents/alerts and participate in problem resolution
•Coordinate with the test team to test new service packs and update test environments
•Triage uncategorized issues and ensure the appropriate actions are taken
•Deploy Service Pack (via a specific rollout process)
•Provide guidance and recommendation to optimize the rollout and upgrade process
•Application Architecture & Configuration
•Assess impact of future releases based on the current company implementation Vendor relationship
•Act as a key contact between the company and the 3rd party vendors
•Provide guidance on operations and performance tuning of the application and platform


Qualified Candidates will have:

•Able to influence others and lead work teams
•Excellent at writing, speaking, presenting, and using a variety of communications vehicles in technical and non-technical terms
•Excellent problem solving and decision making skills, dealing with complex application and platform issues and configurations.
•Consistently achieve challenging objectives and meets commitments
•Understands clients’ needs and concerns
•Able to seek input, analyze information, consider alternatives, and make good decisions
•Ability to work independently, and in a team environment, with many competing priorities
•Experience with n-tier and cross-platform enterprise-class application
•Demonstrated ability to deliver to plans
•Ability to learn quickly and on the job
•College or University education in Computer Science, Business, Mathematics or equivalent
•Knowledge of PVCS or similar code management tools


How to Apply

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.

Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.


Company Overview

Zylog is internationally ranked within the top 100 in the Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada. Zylog is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

www.Zylog.ca


Contact Information
Company Name Zylog Systems (Canada) Ltd.