Billing and Customer Coordinator (Contract)

Zylog Systems (Canada) Ltd. is currently seeking a Billing and Customer Coordinator for a one year contract. The Billing and Customer Coordinator supports the execution of billing related administrative functions and processes for Zylog Systems (Canada) Ltd. The Billing and Customer Coordinator will provide support on all facets of billing including generating invoices, processing expenses, maintaining accurate consultant information, communicating with consultants, and submitting timesheets and special projects.

Specific Responsibilities & Primary Duties:

• Assist with the set up of all contractors on a semi/monthly, bi-weekly electronic funds transfer payments.
• Assist with the electronic timesheet setup in BackOffice, user names, logins, guides etc.
• Retrieve and compile timesheets from online client systems, fax server etc.
• Ensure missing timesheet report is run weekly/semi/monthly for sales and recruiting team.
• Input time & expenses in Roster, BackOffice and Sun Systems for Incorporated and Sole Proprietorship Contractors.
• Process general payment to contractors.
• Review and process all contractor expenses and ensure all applicable receipts, expense forms, breakdown, approvals are in place before submitting to payroll or processing client invoices in SUN System.
• Generate invoices for Zylog clients.
• Creating credit notes and manual invoices as required.
• File Contractor invoices & expenses.
• Assist Accounts Receivable on specific unresolved issues.
• Assist in the monthly accruals.
• Ensure that all new starts and ends are maintained in Roster (spreadsheet).
• Assist with audits in terms of copying documents etc.
• BackOffice management: Update rate changes, contract extension, contract ends etc.
• Reconcile invoices per general ledger & Roster, as required.
• Reconcile contractor's accounts as and when required.
• Communicating with Contractors and Client Representatives
• Other duties as may be required.

Minimum Qualifications:

• College Diploma/University Degree in Business Administration or Accounting preferred.
• 1-2 years of Billing experience.
• 1-2 years of customer service experience.
• Excellent verbal and written communication skills
• Previous Administrative experience required.
• Strong interpersonal skills.
• Solid organizational and problem solving skills
• Solid computer skills including competence in word processing, spreadsheet, and presentation software among others
• Must be able to work overtime as business needs require.

If you are interested in the above position, please send your resume to Chen.Klachook@Zylog.ca by Friday, November 16, 2012. We would like to thank all applicants for their interest in the position.