Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience. You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.
Job Description:
Our client has a requirement for a Senior Process Analyst for a 6 month contract opportunity. The position is located in Markham.
What makes this Special:
Our client is a global leader in risk management, insurance and reinsurance brokerage, human capital and management consulting, and outsourcing with more than 36,000 employees in 500 offices in more than 120 countries. They integrate customized services, leverage expertise across industries and apply business knowledge to their clients’ strategic goals. Their motto is to help clients anticipate how change intersects with opportunity. Each of their clients has unique business needs, so we have developed expertise for a complete range of business processes, products and industries. Our client’s account and relationship managers form a comprehensive perspective of clients’ organizations, matching our expertise to their business strategy.
Role:
Reporting to the Vice President, Process Excellence, the Senior Process Analyst is accountable for assisting in the Design and Refinement of core processes, with a focus on the identification and definition of the current ‘as is’ processes, developing an understanding of the variability in how the processes are performed at the branch, Region, or department level, and preparing recommendations for process improvement and/or redesign. The Analyst will facilitate the collection of desired process outcomes from the business or process owners, and work with these groups and IT, Finance, and others to establish the appropriate process metrics going forward as changes are implemented.
Core Responsibilities:
Process Design/Development:
- Work with the Business and key Operations Groups to define and/or refine current and target process mappings
- Identify issues with current and proposed processes and propose recommended improvements that could alleviate issues and improve performance
- Work with the business to troubleshoot process and quality issues with current processes as they arise
Define Process Control and Quality Measures:
- Lead the development of new processes to support the implementation of new Shared Services and Centralized client service strategies
- Define measures and metrics approaches that can be employed to measure process effectiveness on an ongoing basis
- Work with other Operations staff to define a plan for continuous improvement of processes, and support process centralization planning
- Support the company direction to move towards a Six Sigma environment
Staff Development:
- Through presentation of work product(s) and working sessions with staff support the transfer of knowledge of process development and design
- Act as a change agent working with Business and other Operations staff to identify approaches to improving processes and related organization change
- Support the building of a process standardization approach to managing core activities
Requirement or Qualifications:
- Proven experience with the design and creation of business processes; preferably in Financial Services or large organizations
- Proven experience in the creation of and leading of process development sessions (JAD or similar) with diverse stakeholders
- Experience in process development to support the migration of business activities from branch/department centric to centralized processing
- Experience in large, multi-faceted operations with a mix of operations structures and applications, and variable processes – eg. Automated, manual
- Experience in SharePoint environments an asset
Education:
- Industry Recognized Project and/or Process Management Certification
- University Degree
Keywords: Process Analyst, Process Analysis, Financial Services, Six Sigma, JAD
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Company Overview:
Zylog is internationally ranked within the top 100 Global Recruitment Industry and one of the top three IT Professional Staffing Firms in Canada. Zylog provides consulting services, software development, application migration, and recruiting services for permanent and contract positions. Zylog is a Microsoft Gold Certified Partner, HP Alliance One Partner, Telus Business Solutions Partner, Oracle Partner, and proudly represents Fortune 500, Government, Banking, Healthcare and IT organizations globally. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada. We are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
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Zylog Systems (Canada) Ltd.
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