Intermediate TECHNICAL ANALYST - ECOMMERCE & MULTICHANNEL - bilingual

Job Description

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.

Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


About the Job

TECHNICAL ANALYST - ECOMMERCE & MULTICHANNEL - bilingual


JOB OBJECTIVE

As part of the Client's E-Commerce and Multi-channel IT team, the Technical Analyst will be responsible for analyzing and resolving technical issues in the e-commerce and store systems, as well as participate in the software maintenance and infrastructure deployment of e-commerce and multichannel retail solutions.


STATUS

The Technical Analyst reports to the IT Director for e-commerce and store systems, working closely with the Project Manager, E-Commerce and Multi-channel.


KEY RESPONSABILITIES

•Technical support of e-commerce, point-of-sale and multichannel systems. Analyse the more complex technical issues to determine root cause and recommend solutions and escalation path with 3rd party vendors.
•Monitor site performance criteria, proactively identify problem areas, and recommend measures for improvement.
•Monitor data integrity of interfaces, automate and optimize integration tasks.
•Administer activities associated with technology and infrastructure upgrades and deployments.
•Participate in the quality review of technical and integration specifications and make recommendations as required.
•Maintain network and infrastructure documents and diagrams.
•Assess technical feasibility of implementations of new modules or 3rd party applications
•Assess architecture recommendations including: application interfaces, master data management, choice of infrastructure technology.
•Review functional specifications and identify technological solutions to improve the business process and cross-channel integration
•Provide ad hoc data extractions to support defect resolution, application tuning or integration improvements
•Level 2 support rotation for e-commerce and multi-channel applications


KEY REQUIREMENTS

•College or Bachelor’s degree in an IT-related field (Computer Science, E-commerce, etc.)
•2-3 years of experience in technical support (Level 2 or higher).
•Advanced analytical and problem-solving skills.
•Ability to communicate technical, functional and business concepts.
•Experience in hardware and network technology for e-commerce.
•Ability to present and communicate effectively with technical and business resources
•Software and database design experience an asset.
•Autonomous, with a strong sense of initiative and responsibility.
•SQL experience
•Reports Experience
•Bilingual, French and English


How to Apply

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.

Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.


Company Overview

Zylog is internationally ranked within the top 100 in the Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada. Zylog is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

www.Zylog.ca


Contact Information
Company Name Zylog Systems (Canada) Ltd.