Unified Communications Service Engineer

Job Description

Unified Communications Service Engineer

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.

Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


About the Job

Job Description

Our client has a requirement for Unified Communications Service Engineer for a 6 month contract opportunity. The positions are located in Toronto.


Requirements

Unified Communications Service Engineer

Our client is looking for a team of Unified Communications Service Engineer to provide the skills / knowledge listed below to build and support an enterprise Cisco IP Telephony solution.

This Service Engineering team will be primarily project focused, developing designs and building solutions to meet new or enhanced IP telephony requirements, develop Currency plans, and provide technical leadership within the Unified Communications environment.


Candidates should thrive in a fast paced / dynamic environment and have:

1. at least one or more of the skills / knowledge areas listed below
2. at least one year of experience supporting or building Cisco IP Telephony in a distributed environment with at least 3,000 phones
3. good MAN/WAN/LAN network design, management and support experience
4. knowledge of legacy voice services functions and features
5. strong documentation skills to create and maintain technical documentation


Skills / Knowledge Areas:

Communication Manager
Unity Connection
Emergency Responder
Session Manager
Unified SIP Proxy
CVP
Verint Call Recording
Audio Conferencing using Meeting Place
Unified Border Element (SIP Trunking with CUBE)
H323 Gateway Configuration
CTI ports
SRST, E911, PS ALI
Wireless Networking and Cisco Wireless Handsets (Endpoints)
OCS / MOC / CUCI Link
IOS Voice Gateways, IP Networking, Access Switches
Quality of Service
Support Sevices including LDAP (Active Directory), DHCP (DHCP Scopes), DNS
Reporting Services (Cisco Unified Intelligence Centre)
Endpoints (Cisco Phones 79xx, …)


Candidates should be CCNP – Voice Certified or have equivalent knowledge, including:

1. Knowledge of how to implement and operate gateways, gatekeepers, Cisco Unified Border Element, and QoS in a voice network architecture.
2. Skills in installing and configuring a Cisco Unified Communications Manager solution with a focus on Cisco Unified Communications Manager Release v8.5, the call routing and signaling component for the Cisco Unified Communications solution.
3. Skills in implementing a Cisco Unified Communications Manager solution in a multisite environment, applying a dial plan for a multisite environment, configuring survivability for remote sites during WAN failure, and implementing solutions to reduce bandwidth requirements in the IP WAN.
4. Knowledge and skills required to troubleshoot Cisco Unified Communications systems and solutions in different deployments. Knowledge in troubleshooting methodology, triage, resources, tools, and fixes for Cisco Unified Communications Manager and the new v8.0 features such as Call Control Discovery, SIP Precondition, Extension Mobility Cross Cluster as well as dial plan troubleshooting including globalized call routing.
5. Knowledge of how to integrate the new Unified Communications Applications, which are part of the new version 8.x Cisco Voice software.


Qualification
Rating

Skills

CCNA (Cisco Certified Network Administrator) *
8+ Yrs.

Excel *
8+ Yrs.

Full Life Cycle Development *
8+ Yrs.

Is this candidate a former TD contractor? *
Yes

LAN *
8+ Yrs.

Leadership *
8+ Yrs.

Microsoft Project *
8+ Yrs.

Visio *
8+ Yrs.

WAN *
8+ Yrs.


Comment

Candidates must have at least one year of experience supporting or building Cisco IP Telephony in a distributed environment with at least 3,000 phones Good MAN/WAN/LAN network design, management and support experience Knowledge of legacy voice services functions and features Strong documentation skills to create and maintain technical documentation


How to Apply

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.

Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.


Company Overview

Zylog is internationally ranked within the top 100 in the Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada. Zylog is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

www.Zylog.ca


Contact Information
Company Name Zylog Systems (Canada) Ltd.