Thursday 25 August 2011

Team Lead, IT Operations



Job Description
Team Lead / IT Opperations

About the Job

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.

Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


Job Description

Our client has a requirement for Team Lead for a fulltime opportunity. The position is located in Waterloo.


Requirements or Qualifications

This person is responsible for: IT Operations strategic and tactical leadership and guidance; coaching and mentoring of staff; lead and participate (when required) in the completion of daily, weekly, and monthly operational, maintenance, and support tasks; establish and/or create processes, procedures, and standards; reporting and metrics and process improvement.


Accountabilities:

•Ensure all supported systems are operating as expected, being monitored as appropriate, and that preventative action is taken where required, according to defined operational strategies, procedures and policies.
•Responsible for the management, monitoring of as well as job configuration for our batch scheduling solution.
•Acts as final operational approver and scheduler for all jobs submitted.
•Ownership of the DataCenter (including co-location) facilities structure, environmental, power, and structured cabling.
•Identifies and manages team resources for various work initiatives.
•Prioritizes work streams, often in complex or difficult resource situations.
•Strong judgement in discerning between priority and non-priority issues.
•Ability to develop highly effective relationships with senior management, peers, and operational staff characterized by mutual trust and respect.
•Evaluate and recommend changes that will benefit the organization and infrastructure.
•Provides superior client experience.


Qualifications:

•Previous experience managing teams is an asset
•Strong written and verbal communication skills
•Strong interpersonal skills
•Microsoft Windows 2000/2003/2008 Server - basic administration and alert monitoring
•Microsoft Active Directory 2000/2003/2008 - basic administration and alert monitoring
•HP/Dell servers - basic hardware knowledge and understanding
•Archiving and backup technologies - operations and management
•Active Batch scheduler (or comparable technology)
•Microsoft Exchange 2003/2010 - basic administration and alert monitoring
•HP/Dell servers - basic hardware knowledge and understanding
•Archiving and backup technologies - operations and management
•Active Batch scheduler (or comparable technology)
•High volume printer operations and maintenance - incl. basic problem remediation and contract ownership / maintenance


How to Apply

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.

Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.


Company Overview

Zylog is internationally ranked within the top 100 in the Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada. Zylog is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

www.Zylog.ca


Contact Information
Company Name Zylog Systems (Canada) Ltd.

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