Job Description
Technical Support Analyst
Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.
Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.
You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.
About the Job
These positions are required to fill a need for 24/7 coverage.
The position will last one year with a good chance of renewal. Candidates must be willing to work evening (3:30 PM – 12:00 AM) and overnight shifts (12:00 AM – 8:30 AM).
Job Description:
As part of the Network Operations Center (NOC) for a cloud-based service Forefront Online Protection for Exchange (FOPE)/Office 365 (O365), you will be responsible for 24x7x365 Tier 1 operations support as well as incident handling and escalations. The NOC monitors approximately 3000 servers/assets spanning multiple datacenters and time zones.
Recommended Skills:
•Service monitoring experience is a definite plus.
•Linux experience (base)
•Windows Server (base)
•Exchange
•Active Directory
•MySQL/MSSQL
•Postfix
•DNS
•SMTP
•Windows PowerShell
•Perl
•Bash (awk/grep/sed)
•Deductive Reasoning/Troubleshooting/Incident Management
•Network operations experience with any large scale organization is a huge plus -Microsoft Certification, Degree in Computer Science, or a combination of experience plus education required.
Additional Skills:
2-4 years work related experience required or an equivalent combination of education and experience. Strong understanding of Microsoft products required. Must be able to communicate effectively and participate as a leader in a team environment. Strong problem resolution and analytical skills required. Good decision-making and customer service skills required. Must have the ability to configure and troubleshoot. Experience with Windows O/S environment along with IIS and SQL may be required. Sound understanding of networking preferred. Bachelor's degree in Computer Science (or related field) or MCSE preferred.
How to Apply
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.
Company Overview
Zylog is internationally ranked within the top 100 in the Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada. Zylog is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
www.Zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
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