Project Support Desk Side Technician

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Job Description:

Desk Side Support Technician for a 6 months contract opportunity is available now in Baltimore, Maryland

 

What makes this Special:

This position offers an opportunity for personal development, good compensation and the ability to contribute to important initiatives. We are actively reviewing candidates and scheduling interviews. Do not delay; apply now so you do not miss this opportunity.

 

Role:

• Computer hardware installation and upgrades
• Post-Migration support for both hardware and Windows upgrades
• General hardware break/fix of laptops, desktops,
• Troubleshooting and repair of hardware and software issues to maintain business continuity
• Diagnose, troubleshoot and repair Printers (HP, Lexmark), phones, peripheral equipment and other devices like Blackberries or handhelds
• New hardware upgrades; installs, moves, adds, changes in a laptop and desktop environment
• Optimizing Hardware/Software/Networking products and configurations as scripted ensuring customer satisfaction.
• This position is a project support role that will work with and take direction from the Project Manager
• Must work within the set deadlines of the project and remain in constant contact with the project manager and other supporting staff.
• This position will be responsible for providing upper level support on a project so all hardware, software, networking, server, and support problems will be delegated to this candidate to resolve in a timely manner.
• Responsibilities will include but not be limited to on-site installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems

 

Requirement or Qualifications:

• High School diploma or GED required
• 4 or more years of experience in a hands-on desk side support role required
• Must have valid driver’s license with reliable vehicle and appropriate insurance (required)
• Proficiency in Windows operating systems, Microsoft Office software
• Proficient with PC hardware, networking, server, and switch repair and troubleshooting. Must be able to troubleshoot/resolve software and operating system issues. Printer troubleshooting is also strongly desired.
• A+, Lenovo, Delland HP certifications are a plus
• Excellent communication skills required.
• Must be detail-orientated with strong prioritization skills. Strong customer service skills are required.
• Must be able to obtain a corporate credit card

 

Work Schedule:

• Work will be scheduled to fit the work hours of the project. This can include evenings and weekends. Travel can be as much as 50% of the time with little advance notice. Periods of travel will be determined by the length of the project.
• During down times, when not assigned to a project, candidate will be assigned to work with the configuration centers, field services, or assigned to other IT work for client. Down time assignments will be at the discretion of management.

 

Keywords: Desk Support Technician, Windows OS , MS Office software, Hardware, Software, Networking, troubleshooting

 

How to Apply:

Online:

Apply online now at www.Brainhunter.com