Customer Service Agent

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.

Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.

Job Description:

Our client has a requirement for Customer Service Agent for a Fulltime, Contract opportunity.  The position is located in Scarborough and Toronto, ON

What makes this Special:

Our client has a prestigious reputation and excellent work environment. This position offers an opportunity for personal learning and to contribute to important initiatives that make a difference. Our client is actively screening resumes and scheduling interviews to fill this position, so let one our professional resource managers represent you to the client, promote your skills, and help you prepare.

Requirement or Qualifications:

Role

Providing excellent service to customers.

• Inform the customers about our services, locations of stores or concerns they may

   have.

• Record customers complaints queries and request.

• Follow up on customer request from, the internal stakeholders and other functions

• Inform customers the outcome of their request .

• Comply with the instructions of his superiors.

• Adhere to the guidelines of Corporate Security.

• Attend training or retraining for new services indicated and subject to any assessment

• Comply with and enforce the Rules of Compliance and Privacy.

• Meet all the additional tasks identified by the company management

• Dynamism and dedication to customer service.

• English language

• Skill in handling customers' telephone calls.

• Basic computer knowledge (Word, Excel).

• Initiative, integrity, ability to adapt to a changing work environment.

• numerical ability

• Ability to perform multiple tasks simultaneously.

• Attention to detail.

• Ability to resolve conflicts and complaints from customers in an effective and friendly  

  manner

• Ability to work under pressure.

• Ability to work as a team.

• Flexibility and willingness to work a flexible schedule including weekends.

How to Apply:

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems Ltd., you can register and apply online at www.ZylogCanada.com

Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to sandeepgoudn@zsl.com