Business Systems Analyst

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Job Description:

Our client has a requirement for Business Systems Analyst for a 3 month contract opportunity.  The positions are located in Toronto

What makes this Special:

Our client has a prestigious reputation and excellent work environment. This position offers an opportunity for personal learning and to contribute to important initiatives that make a difference. Our client is actively screening resumes and scheduling interviews to fill this position, so let one our professional resource managers represent you to the client, promote your skills, and help you prepare.

Role:

The Business Systems Analyst is responsible for:

• Elicit requirements from wide spectrum of internal and external stakeholders (from C-level to operational staff), gather business and user requirements and these translate into specifications.
• Analyze data requirements for performance management, KPI's, business intelligence
• Provide requirements for building a scalable and flexible Performance Management, Reporting, KPI, Dashboards and Business Intelligence solution across the division.
• Abstract the complexity of data and systems into a manageable model that describes the essence of each system and exposing important details that relate to Performance Management, Reporting (KPI) and Business Intelligence.
• To perform an inventory of data sources, assess technology systems (e.g. billing, work management, customer service, scheduling, maintenance, monitoring systems, asset tracking and management, etc.), data quality and integrity; assess the usability of data.
• Provide a data integration model of the various internal data sources (e.g. work management, customer service, scheduling, maintenance, billing, monitoring systems).
• Work with the Business Analyst and project manager during the engagement to ensure quality internal and external client-oriented project documentation is produced to meet the project needs and municipal standards.
• Interface with internal and external stakeholders (data custodians, system administrators, subject matter experts) to:
• Determine performance management, KPI and reporting needs at all levels of management
• Identify, locate and access potential sources of related data (operational, data repositories source and non- source systems)
• Assist with multi dimensional data modeling and data repository integration
• Create tailored integrated views of data from the various Divisions and / or Sections and / or Units as appropriate for the various stakeholders
• Perform gap analysis where data and process maturity is not sufficient to support data mining, reporting and performance management
• Investigate, identify and document commonality in applications, especially the data used and stored
• Express data and application architecture as a conceptual drawing using appropriate reference models
• Create data models in entity relationship diagrams and analytical models of data from various systems (e.g. billing, work management, customer service, scheduling, maintenance, monitoring systems, asset tracking and management, etc.)
• Bring out requirements and describe the problem space in a clear and unambiguous matter, provide a understanding of how those requirements fit into a broader context of Performance Management, Reporting, KPI, Dashboards and Business Intelligence
• Serve as liaison with business development, technical teams, product
  development and senior management
• Work as a member of the team to help shape and drive the development of performance management and business intelligence initiatives including but not limited to data warehousing, reporting and analytical applications.
• Document requirements for the full fledge implementation of performance management, KPI metrics and business intelligence solutions.
• Define the business data domain and requirements and use data analysis, retrieval and evaluation tools to perform analysis of stored data in various operational systems
• Provide insight into data use, storage and retrieval challenges within Toronto Water, as well as make recommendations on an approach to address the challenges
• Support and participate in activities related to the collection, cleansing, reporting and governance of data.
• Perform detailed stakeholder needs analysis and obtain stakeholder sign-off on key deliverables

Requirement or Qualifications:

• University/Community College degree in Computer Science or equivalent a definite asset.
• One or more of CBAP (Certified Business Analysis Professional), CCBA (Certification of Competency in Business Analysis).
• Demonstrated Business Systems Analysis experience (minimum 5 years) in all stages of complex information management / business intelligence projects with emphasis on data discovery, acquisition, integrity, management, modeling in a large, diverse computing environment.
• Demonstrated experience (minimum 5 years) in gathering and documenting business requirements, user requirements, reporting requirements, technical requirements, system analysis.
• Minimum of 5 years experience performing detailed analysis of business processes and data to identify problems and potential solutions including performing Gap Analysis..
• A sound knowledge of analysis & design techniques and system implementation methodologies.
• Excellent written and verbal communication skills.
• Three (3) years experience with data warehousing, business Intelligence and Business Intelligence tools (Business Objects)
• Demonstrated ability to establish and maintain effective relationships with corporate clients, vendors, and team members: strong customer service orientation.
• Strong analytical and problem solving skills.
• Demonstrated ability to help developers during system development, eg: provide use cases, flowcharts, conceptual and logical database design.
• Demonstrated experience preparing and presenting to all levels of management and staff.
• Demonstrated experience as a self starter, able to effectively work independently and as a team member

Technical Capabilities:

•  Solid understanding of System Development Life Cycle and other methodologies such as Rational Unified Process (RUP).
• Good knowledge with Business Objects BI Package (3.0 and / or 4.0).
• Experience in conceptual and logical data design, data warehousing
• Thorough understanding of a Windows client server environment.
• Good understanding of Enterprise Application Integration (EAI) concepts and software applications used for data collection, storage and retrieval
• Good understanding of various forms of multi-tiered software architectures including web-based applications.
• Demonstrated working knowledge of MS desktop productivity tools including Visio, and Citrix XenApp.
• Good working knowledge of SQL
• Familiarity with data modeling tools, Business Intelligence and data warehouse and ETL tools 

Keywords:  Business Analysis, Business Objects, CBAP      

How to Apply:

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com

Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca