Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience. You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.
About the Job
Our client has a requirement for Project Support / Level 2 Consultant, for a 6 month contract opportunity. The position is located in Toronto.
Requirements:
• Provide technical application support in response to MIS and HRIS end-user requests.
• Records and tracks technical applications issues and complaints and contribute to problem identification.
• Informs customers on problem status and progress. Also engages third party vendor support groups as required
• Maintain an appropriate knowledge of the Windows Operating System, MIS and HRIS software solutions.
• Provide troubleshooting and optimization for technical problems within an area.
• Distribute materials for meetings and training.
• Update database, distribution lists and excel spreadsheets.
• General administrative tasks for the project team, as assigned.
• Create instructional guides for internal and external users.
• Create and gather KPI’s (Key Performance Indicators) when requested.
• Responsible for imaging training laptops as required.
Qualified Candidates will have:
• Experience in Ontario Healthcare sector and in the Ontario Continuing Care sector.
• 5+ years experience providing technical support in a tier 1 & tier 2 working environment.
• Experience supporting Dynamics GP v10 application in a hosted environment.
• Experience supporting Quadrant QHR application in a hosted environment.
• Working experience with Terminal Servers.
• Working knowledge of remote security access gateways (like Connectra)
• Experience resolving and prioritizing service tickets.
• Experience installing, configuring and supporting Windows Operating Systems
• Experience with Desktop or network support.
• Experience in providing regular updates to project lead.
• Good analytical, problem-solving and decision-making skills;
• Excellent verbal and written communication skills.
• A team player with a track record for meeting deadlines.
• Providing regular project updates.
• Identifying risks, issues and action items and developing a risk management plan, issue resolution plan.
• Escalating & coordinating any environment requests or high priority tickets with the PCO.
• Experience re- imaging desktops or laptops.
• Certification in Microsoft Certified Desktop Support Technician (MCDST) preferred.
Key Words: KPI’s (Key Performance Indicators), Quadrant HR, Ontario Healthcare
How to Apply
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.
Email:
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.
Company Overview
Zylog is internationally ranked within the top 100 in the Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada. Zylog is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
Zylog Systems (Canada) Ltd.
No comments:
Post a Comment