Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience. You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.
Job Description:
Our client has a requirement for a Systems Analyst for a 6 month contract opportunity. The position is located in Toronto.
What makes this Special:
Our client has a prestigious reputation and excellent work environment. This position offers an opportunity for personal learning and to contribute to important initiatives that make a difference. Our client is actively screening resumes and scheduling interviews to fill this position, so let one our professional resource managers represent you to the client, promote your skills, and help you prepare.
Role:
Deliverables
- Provide technical & implementation support in French and English to end-users who are experiencing issues with the financial application.
- Record and track technical/application issues and complaints and contribute to problem identification.
- Participate in French functional application testing
- Exercise independent judgment in selecting and interpreting information, handling deviations from standard methods and resolving difficulties
- Track and control the change management process within the project
- Participate in ongoing process improvement, and recommend process change
- Be able to handle implementation projects & be accountable for the deliverables
- Deliver project tasks as requested by the Project Manager
- Provide feedback for the Project Manager regarding progress, barriers and strategies to deliver the project
- Identify barriers to progress and suggests strategies to overcome barriers
- Maintain an appropriate knowledge of technology to ensure effective system design and implementation
- Utilize existing leadership skills when required to manage implementation activities, which could include leadership of resources
Requirement or Qualifications:
- Experience providing technical & implementation support in French and English to end-users who are experiencing issues with Microsoft GP.
- Experience recording and tracking technical/applications issues and complaints and contribute to problem identification.
- Experience managing implementation projects with deliverables.
- Experience with test planning and execution.
- Experience with testing new functionalities (UAT) of an application.
- University Degree or other relevant certification and or equivalent industry experience
- Experience supporting the implementation of Microsoft GP
- Experience in structured methodologies for the design, development, implementation & support of financial ERP applications.
- Facilitating mitigation of identified risks.
- Experience with Wiki collaboration tool, JIRA, Footprints
- Experience in fast paced, multi-application support environment
- Experience working in environments meeting aggressive SLAs.
- Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
- Good understanding of change management processes
- Experience supporting different functional groups (QA, Application/Technical Support, Infrastructure/Operation)
Nice to have
- Experience working in healthcare sector.
- Experience managing projects with a small team
Other
- The role may require on-call support
- Willingness to work some evenings and weekends for schedule and unscheduled work
TECHNICAL MANDATORY REQUIREMENTS
- Fully Bilingual - verbal/written (French/English)
- Experience implementing Microsoft GP
- Experience providing bilingual implementation/technical support
Keywords: Microsoft Great Plains, GP, Implementation, French, Bilingual, Technical Support, Healthcare
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Company Overview:
Zylog is internationally ranked within the top 100 Global Recruitment Industry and one of the top three IT Professional Staffing Firms in Canada. Zylog provides consulting services, software development, application migration, and recruiting services for permanent and contract positions. Zylog is a Microsoft Gold Certified Partner, HP Alliance One Partner, Telus Business Solutions Partner, Oracle Partner, and proudly represents Fortune 500, Government, Banking, Healthcare and IT organizations globally. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada. We are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
Zylog Systems (Canada) Ltd.
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