Operations Support

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.

Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

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About the Job

Our client has a requirement for an Operations Support Professional for a 6 Month Contract opportunity.  The position is located in London, ON.

What makes this Special

Our client is one of the largest Banks in North America. With exponential growth and millions of customers and clients who are served through our various businesses: Canadian Personal and Commercial Banking, Wealth Management, U.S. Personal and Commercial Banking, and Wholesale Banking. Being part of this company is being part of a better Canadian service.

Responsibilities

Responsibilities will include:

• Acting as the equipment and technology expert for the organization, providing daily support to resolve issues
• Coordinate the delivery, implementation and repairs of equipment and technology 
• Process system access requests for new hires, employee transfers and terminations 
• Complete monthly and quarterly access reviews, and ensure access is Audit compliant 
• Actively participate in small to medium organization projects, including but not limited to, contributing to project meetings, installation of new technology, and coordination of equipment and or resource relocation 
• Continuously maintain and update internal databases for equipment, data port table, etc with 100% accuracy 
• Act as the expert for the division, supporting multiple phone services at various locations within the division, including conference lines and blackberries 
• Coordinate updates to organizational charts, distribution lists, BCM, floor plans, etc with 100% accuracy 
• Maintain Carpe Timekeeper for all resources in department
• Actively participate in various support tasks such as ordering supplies, entering timesheets, filing expenses 
• Participate in the preparation of various reports for department leads 
• Continuously engage the members of the department to provide training, orientation, guidance with a focus on excellent customer service 
• Act as support to the SharePoint expert for the organization, providing access to various sites, creating access groups etc 
• Live Continuous Improvement by identifying opportunities to improve the efficiency and effectiveness of the work group 

Requirements or Qualifications

Qualified Candidates will have:

• 4+ years Microsoft Excel experience
• Visio experience 
• Strong Administration background 
• Exposure to 2007 MOSS (SharePoint) 
• Ability to work independently while also being a strong, collaborative team player 
• Flexibility to adapt to changing requirements 
• Ability to prioritize tasks 
• Ability to work well in a fast paced team environment 
• Highly motivated with strong focus on customer service 
• Ability to identify gaps in business systems and develop improvement plans 
• Good interpersonal skills and ability to work well with people at all levels 
• Confidence in decision making ability 
• Excellent written and verbal communication skills 
• Strong time management, organizational and analytical skills

How to Apply

OnlineTo apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at http://www.zylogcanada.com/.

Email: If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.