Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience. You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.
Job Description:
The Network and Desktop Application support specialist is responsible for the day to day workstation operation and maintenance and user application support. Assists in the administration and maintenance of portal extranet site, document management system and provide support to network operations team as needed. Address incoming user requests and escalations; provide a high level of in-house customer service and IT incident/problem management. In addition, the specialist will respond to user requests and provide assistance in training for wireless and mobile devices. The support specialist will liaise with both helpdesk and network teams, providing both troubleshooting and user support.
Must Have:
- College diploma in computer technology or a related field is required.
- 7+ years of technical support experience in large-scale, windows domain environment
- Demonstrated ability to create and deliver quality documentation
- Analyze possible solutions and assess each using standard procedures
- PC & MAC based operating systems, hardware, peripherals, and applications
- MS Office Suite, MS Exchange 2010, MS SharePoint 2010,
- SQL (ODBC) and other database applications
- Adobe Applications
- VoIP and PBX systems
- Blackberry Enterprise Server
- Mobile devices and tablets (BB/iOS/Android)
Nice to Have:
- Professional certifications are considers assets.
- ITIL certification is considered an asset.
- Work extended hours including weekends and take regular on-call shifts may be required.
- Customer service focused and detail-oriented
- Strong interpersonal and communication skills
- Ability to assist with non-standard requests
How to Apply:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Company Overview:
Zylog is internationally ranked within the top 100 Global Recruitment Industry and one of the top three IT Professional Staffing Firms in Canada. Zylog provides consulting services, software development, application migration, and recruiting services for permanent and contract positions. Zylog is a Microsoft Gold Certified Partner, HP Alliance One Partner, Telus Business Solutions Partner, Oracle Partner, and proudly represents Fortune 500, Government, Banking, Healthcare and IT organizations globally. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada. We are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
Zylog Systems (Canada) Ltd.
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