Job Description:
Our client has a requirement for Deskside Support for a 6 month contract opportunity. The positions are located in Calgary.
Requirement or Qualifications:
Qualified Candidates will have:
Work description: Provide Level 1 and 2 End User Desktop Support nationally.
+ Outlook Email client support skills
+ HP Printer Lan connected hardware support
+ Support clients in an Enterprise environment, with distributed locations.
+ Provide desktop consultation to customers and projects
+ Create and review documentation/processes as required
Primary skill set (only required for Non ERP Program): Strong working knowledge of:
+ Microsoft Outlook client support skills/experience
+ Managed desktop PC/Print environments
+ MS Windows 2K/XP
+ Active Directory and SMS & SCCM architecture
+ MS Office Suite, Symantec AV, Stormwatch, etc.
+ RSA VPN remote access (wired and wireless) support.
+ HP Multi-function printer support
+ Support remotely with Netmeeting, SMS & other utilities
+ Remedy problem management system
Secondary skill set (only required for Non ERP Program):
+ In depth knowledge of DELL & HP PC hardware & peripherals
+ Networked print support
+ Unix / Linux experience
Communication skills (only required for Non ERP Program): Excellent communication Oral and Written skills
Nice to have skills (only required for Non ERP Program):
Interested? Send your resume to resumes@zylog.ca or register online at www.zylogcanada.com
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