Zylog Systems (Canada) Ltd delivers top jobs to top talent. We are currently sourcing talented IT, Engineering, and Healthcare professionals who are qualified for and interested in exciting new opportunities.
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Job Description:
Our client has 1 requirement for a User Experience Specialist for a 12 month opportunity. The position is located in Toronto, Ontario.
Work Description:
The User Experience Specialist will assist Strategic Communications and the Web Competency Centre in bringing client website content into a new website design using the client's web content management platform. Project activities are already underway and focus on phased implementations for managing and displaying site content using Open Text Web Experience Management (formally Vignette) and Open Text's Dynamic Portal module for third party portals (DPM3PP) integrating with IBM Web Sphere Portal.
The User Experience Specialist is responsible for identifying the user audiences for client's website; assessing user requirements, needs and satisfaction levels; creating and testing user interface designs, prototypes and specifications across multiple platforms and browsers; designing and conducting usability tests at various stages of the development process; analyzing the results of these tests and making recommendations to improve design and functionality; developing and publishing usability guidelines to provide developers with tools in the design process; and creating, promoting and supporting a corporate standard for usability excellence.
Responsibilities:
- Managing, documenting and analyzing requirements to translate business needs and requirements into engaging and compelling on-line experiences
- Managing and leading stakeholder and user testing of design concepts and managing user acceptance testing of proposed sites and interfaces. This will include the developing of the user testing schedule and test
- Reviewing testing results and modifying the design/prototype based on these results
- Interpreting and presenting usability testing results to Strategic Communications, Web Competency Centre, other client's divisions and business units
- Consolidating feedback reviewing best practices and preparing reports and recommendations based on the results
- Assisting with the development, documentation and communication of web usability policies, procedures and processes
- Assisting with requirements, planning, deployment and conversion of the current websites to the new design including advising on and developing client standards for usability and working with divisional and other business units to assess and document their website needs
- Development and implementation of a sustainment plan to manage the ongoing review and design evolution of the client's websites ensuring they continue to integrate new features, be responsive to user needs and set the standard for municipal websites
- Conducting data gathering activities to assess user characteristics, requirements, needs, goals, and opportunities
- Assist in developing and overseeing user interface designs, prototypes, and specifications across multiple platforms while working with appropriate content, technical, and communication/divisional staff. Recommending how designs/prototypes can best reflect user needs and specifications, technical capabilities, and adherence to usability standards and guidelines
- Developing and overseeing usability testing efforts and ensuring that all user interfaces undergo usability testing prior to release. Planning usability-testing activities for specific product releases and for incremental improvements to existing interfaces
- Working with project team members and divisional staff, and act as a resource for other client initiatives to help inform them of web strategies, designs and direction around Web 2.0 experiences with a view on improving the user experience
- Continuing to refine the concept‘ model for the new client web site to convey the proposed direction, create buy-in and generate interest and manage engagement and feedback from internal and external stakeholders
Requirement or Qualifications:
- 7 years of experience working on web information technology projects that are large-scale or in complex environments, preferably municipal public sector
- 3+ years experience working as a User Experience in web development projects for large public service organizations, preferably municipal, is required.
- 7 years experience leading enterprise website development/design projects including content development for the web, site design, web site construction, navigation and management.
- 5 years experience developing and implementing interactive media technologies demonstrating a comprehensive grasp of online media and social media tools and issues
- Demonstrated experience and knowledge of Hypertext Markup Language (HTML), Dynamic Hypertext Markup Language (DHTML), Extensible Markup Language (XML), JavaScript, graphic formats, Cascading Style Sheets (CSS), popular Web plug-ins, Web site authoring and management tools including Web Content Management and related information repository and database environments
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Secondary Skills:
HTML, JavaScript, CSS and XML
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How to Apply:
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Company Overview:
Zylog Systems (Canada) Ltd. is a leading provider of IT, Engineering, and Health professional services, human capital resource management applications, and technology solutions with global delivery capability. Leveraging ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community.
Zylog Systems (Canada) Ltd has provided government and private industry clients with highly regarded and capable professional resources, services and solutions for over 29 years.
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