Showing posts with label ITIL. Show all posts
Showing posts with label ITIL. Show all posts

Friday, 8 June 2012

IT Manager - Infrastructure

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience. You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.

Job Description:
Our client a national leader in homecare respiratory services is looking for an IT Manager - Infrastructure. This is a full time, permanent opportunity.

What makes this Special:
Our client has a prestigious reputation and excellent work environment. This position offers an opportunity for personal learning and to contribute to important initiatives that make a difference. Our client is actively screening resumes and scheduling interviews to fill this position, so let one our professional resource managers represent you to the client, promote your skills, and help you prepare.

Key Responsibilities:
  • Leading a team of 4 - operational and strategic planning, including planning projects and negotiating the allocation of resources
  • Managing IT staffing, including recruitment, coaching development, evaluation and disciplinary actions
  • Working with  vendors, outsourcer and consultant contracts and service agreements
  • Making recommendations for the improvement and growth of the IT infrastructure
  • Approving all hardware and software as required
  • Developing and managing the telecommunications infrastructure and its associated software, including PBXs, call management systems
  • Developing and implementing all IT policies and procedures, based on group  policies, including those for architecture, security, disaster recovery, and service provision
  • Managing the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems
  • Identifying future services by researching technology, evaluating trends, understanding organization goals, strategies and user projects
Requirement or Qualifications:

Qualified Candidates will have:
  • Must  have strong systems admin background – LAN WAN -  ideally was a Systems  Admin  in a past
  • University degree in Computer Science, Business or Engineering
  • MCSE, ITIL or PMP certifications will be considered an asset
  • 3 – 5 years of management or supervisory experience in IT coupled with strong organizational, communication and interpersonal skills
  • Comfortable  rolling up  your sleeved and  working  alongside your team as well as being able to  present  to the  President
  • Exceptionally customer service orientated and highly self-motivated
  • Strong understanding of project management principles
  • Ability to prioritize, plan and multi-task paying close attention to detail 
Keywords:   ITIL, MCSE, LAN WAN, MANAGER   

How to Apply:

Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at http://www.zylogcanada.com/
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca

Company Overview:
Zylog is internationally ranked within the top 100 Global Recruitment Industry and one of the top three IT Professional Staffing Firms in Canada. Zylog provides consulting services, software development, application migration, and recruiting services for permanent and contract positions. Zylog is a Microsoft Gold Certified Partner, HP Alliance One Partner, Telus Business Solutions Partner, Oracle Partner, and proudly represents Fortune 500, Government, Banking, Healthcare and IT organizations globally. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada. We are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

Monday, 26 March 2012

Project Manager

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience. You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


Job Description:
Our Federal Government client has a requirement for a Project Manager for a multi-year contract opportunity.  The position is located in Ottawa’s National Capital Region (NCR).   


What makes this Special:
Our client has a prestigious reputation and excellent work environment. This position offers an opportunity for personal learning and to contribute to important initiatives that make a difference. Our client is actively screening resumes and scheduling interviews to fill this position, so let one our professional resource managers represent you to the client, promote your skills, and help you prepare.


Requirement or Qualifications:
Qualified Candidates will have:
  • University Degree or College Diploma
  • PMP Certification
  • ITIL v3 Certification
  • 10 years experience as a Project Manager
  • Valid PWGSC Enhanced Reliability security clearance


Desired Qualifications:
  • Previous project management experience on a large scale project valued over $10 million
  • Previous project management experience on a business transformation initiative implementing a COTS ERP product.
  • Previous project experience in the development and maintenance of risk and issues management processes and procedures in support of projects

Key Words:  Project Management, PMP, ITIL, risk management, change management, control, lifecycle,  COTS, ERP


How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca


Company Overview:
Zylog is internationally ranked within the top 100 Global Recruitment Industry and one of the top three IT Professional Staffing Firms in Canada. Zylog provides consulting services, software development, application migration, and recruiting services for permanent and contract positions. Zylog is a Microsoft Gold Certified Partner, HP Alliance One Partner, Telus Business Solutions Partner, Oracle Partner, and proudly represents Fortune 500, Government, Banking, Healthcare and IT organizations globally. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada. We are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

Zylog Systems (Canada) Ltd.

Tuesday, 3 January 2012

SharePoint Specialist

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience. You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


Job Description:
Our client has a requirement for SharePoint Specialist for 5 months opportunity.  The positions are located in Toronto.

Co-ordinating and maintaining a central repository of documentation for IT Services; monitoring currency of documentation by implementing a review process; working with other Divisions to develop and improve processes and procedures; setting standards for written documentation and monitoring documentation to maintain set standards               
  • Assess, define the structure and set standards and policies of the SharePoint  requirements
  • Assess the documentation requirements for all functional groups
  • Analyse multiple solutions for integrating and controlling documentation.
  • Work with other divisions to assess requirements and define processes, procedures and user documentation
  • Assess potential size of documentation library, 
  • Implementing a process of schedule review of requirements
  • Provide a comparative analysis of solutions for managing documentation.


What makes this Special:
Our client has a prestigious reputation and excellent work environment. This position offers an opportunity for personal learning and to contribute to important initiatives that make a difference. Our client is actively screening resumes and scheduling interviews to fill this position, so let one our professional resource managers represent you to the client, promote your skills, and help you prepare.


Requirement or Qualifications:
Qualified Candidates will have:
  • Knowledge of Documentation Management in an information technology environment  including categorization, access control, authorization requirements, change control (Mandatory)             
  • Knowledge of Project Management Methodology (Mandatory)               
  • Knowledge of IT Infrastructure Library (ITIL)       
  • Knowledge of the fundamental principles of Quality Management          
  • Research and Analysis skills
  • Highly developed planning and organization skills


Keywords:   SharePoint      


How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca


Company Overview:
Zylog is internationally ranked within the top 100 Global Recruitment Industry and one of the top three IT Professional Staffing Firms in Canada. Zylog provides consulting services, software development, application migration, and recruiting services for permanent and contract positions. Zylog is a Microsoft Gold Certified Partner, HP Alliance One Partner, Telus Business Solutions Partner, Oracle Partner, and proudly represents Fortune 500, Government, Banking, Healthcare and IT organizations globally. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada. We are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

Zylog Systems (Canada) Ltd.

Tuesday, 13 December 2011

Senior Project Manager

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience. You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


Job Description:
Our client has a requirement for a Senior Project Manager for a 6 month contract opportunity.  The position is located in Toronto.


What makes this Special:
Our client is one of the largest Banks in North America. With exponential growth and millions of customers and clients who are served through our various businesses: Canadian Personal and Commercial Banking, Wealth Management, U.S. Personal and Commercial Banking, and Wholesale Banking. Being part of this company is being part of a better Canadian service. 


Role:
We are looking for a senior PM. This particular project involves the acquisition of MBNA and assessing the current business model and offerings, and whether or not there would be conversion of MBNA business model and other offerings. The Project Manager would be managing the insurance element of the project and managing the team who are developing the solution.

Candidates who have worked at Financial Services or Insurance Industry will be given preference as long as they have the relevant experience required for this requisition. PMP and ITIL are preferred as well as candidates with qualifying hours training hours in the last 5 years. Candidates will be shortlisted either on Wednesday afternoon or Thursday morning, depending on the number of submissions received. Interviews will take place next week. Please note this requisition is for six months with a strong possibility of being extended.

The Insurance PMO provides governance and oversight on all Business Projects and Programs, following the TDBG guidelines set by the EPMO. Partnering with the business and technology areas, we are committed to improving Project, Program, and Portfolio Management execution.



JOB DESCRIPTION:
Reporting to the Senior Manager, this role is accountable for leading a team of resources in the project management process and project management deliverables, and has overall responsibility for the completion of projects.


MANAGE AND IMPLEMENT PROJECTS
·         Accountable for the project management process and project management deliverables, for assigned projects
·         Ensures 100% compliance to project management methodology by ensuring that recognized project management processes, discipline and controls are consistently applied to projects
·         Negotiates and issues project documentation as agreed to by the Project Sponsor and involved Stakeholders
·         Identifies all project dependencies and risks, ensuring that they are effectively managed
·         Ensures mitigation/contingency plans are in place for identified risks
·         Executes project management deliverables within budget and as per the approved project plan, working with business partners to develop the content of those deliverables
·         Controls change to project scope through accepted change management processes and documentation
·         Investigates, escalates and ensures that all project issues are effectively resolved
·         Ensures all team members understand the Readiness process and facilitates Readiness sessions
·         Manages all communication to key stakeholders, including the Project Sponsor, Business Project Owner and all required project Stakeholders ensuring they are aware of current status and/or significant changes to the project status in a timely manner
·         Provides advice and guidance to business partners as required regarding best practices in project management
·         Develops an understanding of the business and/or technical aspects of the project in order to effectively manage the project and resources


DEVELOP PEOPLE/TEAMWORK
·         Provides project management coaching and overall team leadership for project team members, and may be required to provide regular input into team members’ assessment of performance
·         Prioritizes and manages own workload and the workload of project team members in order to deliver quality results and meet timelines
·         Effectively manages project resources and external contractors/consultants in coordination of competing priorities
·         Negotiates with business partners for skilled resources
·         Manages client relationships as they pertain to projects assigned and deals with individuals at all levels of the organization
·         Builds consensus and relationships with project team and business, through both thought partnership and superior negotiation skills

QUALIFICATIONS/SKILLS/EXPERIENCE: The successful candidate will have:
·         Minimum of 5 years Project Manager experience
·         Completion of 50 Qualifying Training Hours taken in the last 5 years
·         Completed courses in scheduling, project risk management, leadership and human resources is preferred
·         Project Management Professional (PMP) designation preferred
·         Possesses excellent leadership skills that can facilitate solution generation and the transition of knowledge within and between teams
·         Highly organized and able to effectively manage multiple projects
·         Understanding of the Insurance Business an asset
·         May oversee Project Managers, professional staff, vendors and/or consultants
·         May be required to initiate and manage RFP's (requests for proposals) and to participate in vendor selection
·         Proficiency with MS Office PC software applications (Excel, Word, Powerpoint, Project, Visio)
·         People management experience would be an asset


SPECIFIC EDUCATIONAL REQUIREMENTS/ACCREDITATIONS:
·         College / University or equivalent work experience.
·         Project Management Professional (PMP) is preferred


What makes a contractor successful on this team? Competent and could make suggestions without being opinionated; understands and can talk about the project methodology in detail level without the use of a PCO; strong business acumen and approachable


Top 3 technical must have skills:
·         Min of 5 year PM experience
·         PMP designation
·         Proficiency in MS office PC software applications (Excel, Word, PowerPoint, Project, Visio)


Nice to have skills:
·         Understanding of the Insurance Business

·         People management experience


Keywords:  ITIL , Excel , PowerPoint, Banking or Finance, Visio, Project Management      


How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca


Company Overview:
Zylog is internationally ranked within the top 100 Global Recruitment Industry and one of the top three IT Professional Staffing Firms in Canada. Zylog provides consulting services, software development, application migration, and recruiting services for permanent and contract positions. Zylog is a Microsoft Gold Certified Partner, HP Alliance One Partner, Telus Business Solutions Partner, Oracle Partner, and proudly represents Fortune 500, Government, Banking, Healthcare and IT organizations globally. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada. We are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

Zylog Systems (Canada) Ltd.

Tuesday, 6 December 2011

Senior Business Systems Analyst

About the Job
Our client has a requirement for a Business Systems Analyst for a three month contract opportunity.  The position is located in Toronto.


What makes this Special
Our client is one of the largest Banks in North America. With exponential growth and millions of customers and clients who are served through our various businesses: Canadian Personal and Commercial Banking, Wealth Management, U.S. Personal and Commercial Banking, and Wholesale Banking. Being part of this company is being part of a better Canadian service.
  
Currently we are seeking a strong BSA with ITIL experience. The incumbent will be required to understand new business requirements, conduct business analysis, must have knowledge of products and systems process in order to define and document the business systems requirements for the business unit. The BSA will ensure systems deliverable are met, provide consultation as required through project life cycle, collaborate with business leaders, IT groups and vendors to ensure issues are communicated clearly and accurately.

The Business Systems Analyst will take a leadership role in working and liaising with business partners to provide research, analysis and documentation of business process improvement opportunities and business requirements.


Responsibilities.
• Effectively identify, define and document detailed business and system requirements with the involvement of business subject matter experts utilizing the system development life cycle (SDLC) methodology. Translate requirements into functional specification, including process flow and data model documents.
• Integrate technical solutions with the business environment, recognizing systems interdependencies, reusability and ensuring seamless delivery.
• Ensure system deliverables meet business requirements by participating in identifying, designing and testing solutions. Ensure requirements integrity by managing changes to requirements.
• Contribute to the development of project plans by providing input to project charters, project deliverables, cost/benefits analysis, time line estimates, scope and control.
• Assist with the prioritization of initial feature development and ongoing change requests.
• Assist in translating requirements into test conditions and expected results for product, performance, and user acceptance testing.
• Serve as a resource for the Business Readiness team during evaluation of training and performance support needs and the design of the training and performance support products.
SKILLS: Experience with total project life cycle and related methodologies.


Qualification: 
• ITIL foundation certification
• Conversant with Visio & Microsoft Office


How to Apply
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.
Email: If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca

Tuesday, 29 November 2011

Systems Analyst / Level 2

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.  Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience. You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


Job Description
Our GTA client has a requirement for a Systems Analyst for a 6 months contract position located in Toronto.


Deliverables
•Serving as lead virtualization SME and consulting with architecture and security teams to develop virtualization strategy for key validated solutions
•Experience with Physical to Virtual (P2V) migration tools.
•Develops technical strategies for the application of new technologies and provides analysis on the system impacts related to the potential implementation of such activities.
•Recommends the selection of tools to assist organizations in delivering services.
•Participates in business process re-engineering to understand the impacts of technology on the broader system.
•Develops business cases as required for the analysis and evaluation of a variety of solution options within the context of the project.
•Develops technical specifications to support functional specifications in collaboration with business analysts.
•Performs a variety of data analysis tasks to understand system implications and impacts.
•Responsible for liaising with vendors for supporting the development of technical specifications as required.
•Provides support activities for technical stakeholders with varying degrees of technical knowledge.
•Contribution to test criteria definition and problem resolution.
•Configuring various IT environments that will support the application; e.g. network, server, testing, QA, and production
•Assist in the development of program wide technical standards and artifacts
•Assist in the design, development and testing of application components, interfaces and integrations
•Document existing systems capabilities (user interfaces, functionality, data and reports) as configured and delivered and develop procedure, operation and support processes and manuals
•Gather appropriate business and technical stakeholder input for design issues and options
•Assist in other aspects of the project including the implementation of infrastructure components
•Project process automation and operational automation


Qualifications - Knowledge, Skills and Abilities 
•3+ years hands on experience building, maintaining and supporting a VMware virtualized infrastructure
•Multiple years IT infrastructure experience specializing in infrastructure virtualization
•Proven experience architecting virtual infrastructure solutions
•Track record of successful delivery of major transition/infrastructure deployment projects
•Deep understanding and hands-on experience with the VMWare technology stack
•Strong hands-on technical experience with enterprise technologies such as datacenter and network (SAN, AD, DNS, etc)
•Experience with WAN and LAN technologies
•Experience in network design and architecture
•Experience with the creation of Infrastructure Design Documents
•Troubleshooting and Root Cause Analysis of Infrastructure and Application Issues
•Expertise in Citrix Technology (XenApp and Netscaler)
•Proficient in Evaluating New/Recommended Technologies and/or Solutions
•Ability to independently manage assignments
•Experience in technical specifications development and system analysis (as appropriate to the specified experience level).
•Understanding of business and system modeling techniques/tools.
•University Degree in Computer Science or equivalent working experience
•Experience in one or more of the following areas:
(a) Business process re-engineering.
(b)  Development of technical specifications.
•Experience in structured methodologies for the identification of user requirements and the development of technical specifications.
•Awareness of emerging IT trends and technologies.
•Excellent analytical, problem-solving and decision-making skills; oral and written communication skills; interpersonal and negotiation skills.
•Foundation and practical experience of ITIL
•A team player with a proven track record for meeting strict deadlines.
•Experience in a healthcare environment.
•Knowledge and experience in rapid application development (RAD) methodologies.


Other  
•Provide after-hours and on-call support and implementation, as required


How to Apply
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.


Company Overview
Zylog is internationally ranked within the top 100 in the Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.  Zylog is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

Zylog Systems (Canada) Ltd.

Enterprise Architect

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience. You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


Job Description:
Our unique client has a requirement for an Enterprise Architect for a permanent position.  The position is located in Downtown Ottawa and is with one of Ottawa’s Top 25 Employers.   


What makes this Special:
Our client has a prestigious reputation and excellent work environment. This position offers an opportunity for personal learning and to contribute to important initiatives that make a difference. Our client is actively screening resumes and scheduling interviews to fill this position, so let one our professional resource managers represent you to the client, promote your skills, and help you prepare.


Requirement or Qualifications:
Qualified Candidates will have:
  • 10+ years of overall experience across a blend of IT and business environments
  • Previous experience leading the design of Enterprise Architecture components based on business requirements and IT strategies
  • Previous experience analyzing the current solutions environment to detect deficiencies and opportunities for simplification as part of developing future-state roadmaps
  • experience in large organizations performing an enterprise architect role
  • University Degree or College Diploma in a relevant field of study
  • Be able to communicate fluently in English and French

Desired Qualifications:

  • Experience in the development of enterprise-class solutions architectures
  • Strong understanding of diverse business; hardware and software technologies; data- and information-management practices; and IT security
  • Recognized IT-industry certifications such as:  TOGAF, ITIL and PMP certifications
  • Knowledge of numerous leading vendor platforms, such as Oracle, Hitachi, Cisco, Microsoft and IBM,
  • Recent experience in infrastructure and security architecture


Key Words: Enterprise Architect, TOGAF, Project Management, ITIL, security, information management


How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca


Company Overview:
Zylog is internationally ranked within the top 100 Global Recruitment Industry and one of the top three IT Professional Staffing Firms in Canada. Zylog provides consulting services, software development, application migration, and recruiting services for permanent and contract positions. Zylog is a Microsoft Gold Certified Partner, HP Alliance One Partner, Telus Business Solutions Partner, Oracle Partner, and proudly represents Fortune 500, Government, Banking, Healthcare and IT organizations globally. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada. We are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

Zylog Systems (Canada) Ltd.

Tuesday, 15 November 2011

Systems Administration Specialist / Level 2

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.  Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience. You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


About the Job
Job Description
Our GTA client has a requirement for a Systems Administrator to join their team. This is a 6 month contract located in Toronto.


Deliverables
  • Provides systems administration & operations support for the client environment.
  • Provide technical support in response to MIS and HRIS end-user requests.
  • Records and tracks technical applications issues and complaints and contribute to problem identification.
  • Monitors computer workload trends and makes adjustments to ensure optimum utilization of computer resources
  • Support application systems, troubleshooting, enhancements, and maintenance
  • Provide technical support on software issues in response to end-user requests
  • Exercises independent judgment in selecting and interpreting information, handling deviations from standard methods and resolving difficulties
  • Support Lead in all tasks & act as backup when required.
  • Track and control the change management process within the project
  • Participate in ongoing process improvement, and recommend process change
  • Deliver the project tasks as requested by the Lead
  • Identify barriers and suggests strategies to overcome them
  • Provide feedback to Lead regarding progress on all projects
  • Maintain an appropriate knowledge of technology to ensure effective system design and implementation


Qualifications
  • Minimum 7 years experience working in a Technical support environment.
  • University Degree, other relevant certification or equivalent industry experience (ITIL etc)
  • Experience with Wiki collaboration tool, JIRA & Footprints
  • Experience in fast paced, multi-application support environment – supporting MIS and/or HRIS software applications
  • Experience working with Active Directory – creating, adding & deleting users
  • Experience working in environments meeting aggressive SLA
  • Experience with change management processes.
  • Experience with problem management processes
  • Experience supporting different functional groups in an operations/infrastructure setting
  • Experience providing technical support to healthcare organizations


Nice to have
  • Experience supporting Quadrant HR and MS Dynamics GP


Other
  • The role may require on-call support.
 

How to Apply
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.


Company Overview
Zylog is internationally ranked within the top 100 in the Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.  Zylog is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

Zylog Systems (Canada) Ltd.