Job Description
Senior Business Analyst / Process Modeling
About the Job
Job Description:
Our client has a requirement for Senior Business Analyst / Process Modeling for a 6 month contract opportunity. The positions are located in Toronto, Ontario.
Process Analyst:
We are seeking a strong Business Analyst with strong process modeling experience - not Business Systems Analysts. The incumbent does not require infrastructure background, but rather an Analyst background concentrated on the business side (process/ change/RFI/ RFP's) etc. Process modeling involves building enterprise process architecture, and building measurable and executable business processes, not just flow charting.
The analyst we are seeking needs to be dynamic, social, able to speak with various levels of management and present confidently. This resource will take a leadership role in working with large quantities of raw data to interpret, analyze and translate the data into meaningful terms in support for project deliverables.
Requirement or Qualifications:
•Review, analyze and evaluate detailed business and functional requirements, documentation, process flows and data models to contribute to the development of project plans including project charter, project deliverables, cost/benefits analysis, time line estimates, scope and control.
•Establish appropriate security levels for processes, information exchange and system implementation.
•Define, review and influence standards and quality measures/metrics.
•Develop user documentation, user training, and project transition support.
•Collaborate with business leaders, IT professionals, and vendors ensuring that management is kept informed of project status and that problems and issues are escalated appropriately and clearly communicated.
SKILLS:
•Experience in IT support services/employee workspace – tools and processes
•ITIL Certification
•Superior Communication
•Process Modeling experience
•Support /Service Desk experience
Company Overview:
Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.
Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Monday, 11 July 2011
Senior Project Control Officer – Financial Services
Job Description
Senior Project Control Officer
About the Job
Job Description:
Our client has a requirement for a Senior Project Control Officer – financial services for a six month contract opportunity. The positions are located in Toronto, Ontario.
MUST HAVES:
•Demonstrated Senior Project Control Officer experience
•Solid infrastructure background
•Financial services experience
•Experience working with Change Management (ITIL)
•Experience with stakeholder relationships, project governance, financial control and risk management
•Demonstrated experience creating / developing metrics, forecasts and budgets
•Strong impact / influencing skills is critical
•Strong MS Office; Visio / Project / Excel / Outlook
•Superior communication and presentation skills
Company Overview:
Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.
Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Senior Project Control Officer
About the Job
Job Description:
Our client has a requirement for a Senior Project Control Officer – financial services for a six month contract opportunity. The positions are located in Toronto, Ontario.
MUST HAVES:
•Demonstrated Senior Project Control Officer experience
•Solid infrastructure background
•Financial services experience
•Experience working with Change Management (ITIL)
•Experience with stakeholder relationships, project governance, financial control and risk management
•Demonstrated experience creating / developing metrics, forecasts and budgets
•Strong impact / influencing skills is critical
•Strong MS Office; Visio / Project / Excel / Outlook
•Superior communication and presentation skills
Company Overview:
Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.
Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Application Admin/Support x 2 roles
Job Description
Enterprise Application Admin/Support X 2
About the Job
Job Description:
Our client has a requirement for an Enterprise Application Admin/Support for a 5 month contract opportunity. The positions are located in Toronto.
Duties:
As an Enterprise Application Admin/ you will be member of the IT Deployment and Sustainment Team responsible for the efficient rollout and support of the Automotive Management System (AMS) Application and Infrastructure to our 500 Retail locations in a complex multi tier environment. The EAA must have advanced problem solving and communication stills to effectively deal with issues from Tier 1 and 2 support teams and to promote collaboration between the business and IT as well as the 3rd party vendors.
Requirements:
- Incident Management/ Service Pack Updates
- Triage production incidents/alerts and participate in problem resolution
- Coordinate with the test team to test new service packs and update test environments
- Triage uncategorized issues and ensure the appropriate actions are taken
- Deploy Service Pack (via a specific rollout process)
- Provide guidance and recommendation to optimize the rollout and upgrade process
- Application Architecture & Configuration
- Assess impact of future releases based on the current company implementation Vendor relationship
- Act as a key contact between the company and the 3rd party vendors
- Provide guidance on operations and performance tuning of the application and platform
Qualified Candidates will have:
- Able to influence others and lead work teams
- Excellent at writing, speaking, presenting, and using a variety of communications vehicles in technical and non-technical terms
- Excellent problem solving and decision making skills, dealing with complex application and platform issues and configurations.
- Consistently achieve challenging objectives and meets commitments
- Understands clients’ needs and concerns
- Able to seek input, analyze information, consider alternatives, and make good decisions
- Ability to work independently, and in a team environment, with many competing priorities
- Experience with n-tier and cross-platform enterprise-class application
- Demonstrated ability to deliver to plans
- Ability to learn quickly and on the job
- College or University education in Computer Science, Business, Mathematics or equivalent
- Knowledge of PVCS or similar code management tools
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Enterprise Application Admin/Support X 2
About the Job
Job Description:
Our client has a requirement for an Enterprise Application Admin/Support for a 5 month contract opportunity. The positions are located in Toronto.
Duties:
As an Enterprise Application Admin/ you will be member of the IT Deployment and Sustainment Team responsible for the efficient rollout and support of the Automotive Management System (AMS) Application and Infrastructure to our 500 Retail locations in a complex multi tier environment. The EAA must have advanced problem solving and communication stills to effectively deal with issues from Tier 1 and 2 support teams and to promote collaboration between the business and IT as well as the 3rd party vendors.
Requirements:
- Incident Management/ Service Pack Updates
- Triage production incidents/alerts and participate in problem resolution
- Coordinate with the test team to test new service packs and update test environments
- Triage uncategorized issues and ensure the appropriate actions are taken
- Deploy Service Pack (via a specific rollout process)
- Provide guidance and recommendation to optimize the rollout and upgrade process
- Application Architecture & Configuration
- Assess impact of future releases based on the current company implementation Vendor relationship
- Act as a key contact between the company and the 3rd party vendors
- Provide guidance on operations and performance tuning of the application and platform
Qualified Candidates will have:
- Able to influence others and lead work teams
- Excellent at writing, speaking, presenting, and using a variety of communications vehicles in technical and non-technical terms
- Excellent problem solving and decision making skills, dealing with complex application and platform issues and configurations.
- Consistently achieve challenging objectives and meets commitments
- Understands clients’ needs and concerns
- Able to seek input, analyze information, consider alternatives, and make good decisions
- Ability to work independently, and in a team environment, with many competing priorities
- Experience with n-tier and cross-platform enterprise-class application
- Demonstrated ability to deliver to plans
- Ability to learn quickly and on the job
- College or University education in Computer Science, Business, Mathematics or equivalent
- Knowledge of PVCS or similar code management tools
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
CS - Bilingual Sales Assistant
Job Description
Bilingual 9 to 5, M-F. 30 minute lunch
Travel: No travel
High level responsibilities:
•Manage the BIF (partner services funds) process – manage BIF documentation, follow up on execution and timelines, ensure deadlines are met and payments complete, report back on status
•Marketing – helping with regional events, both coordination and event registration. Includes customer calling to confirm event attendance and post event follow up regarding potential opportunities and customer requests
•Research – find relevant, customer consumable info as required such as References, case studies and white papers. Provide follow up to customer requests as directed by the Account Manager
•Tool Support – access and use several internal Microsoft software tools to find information and provide reports
•Administrative Support – calendaring for customer engagements (book meetings, coordination of resources), coordinate customer follow up activities
•Customer Engagement – Inside sales support addressing customer service requests, reaching out proactively to customers as part of a territory plan defined by the Account Manager and assisting with ad hoc requests from the field.
Culture of team:
Independent team. Need to be self-motivated. There is always more to do if you want more.
Qualifications:
Must have skills:
•Strong verbal and written communication skills
•Strong analytical skills
•Customer service and interpersonal skills
•Ability to work independently and manage one’s time
•Basic knowledge of principles and methods for showing, promoting, and selling products or services
•Office skills, especially Outlook and Excel – in particular Pivot Table experience is an asset
Educational and Industry Background:
•Post secondary degree required
•Sales Support experience in IT industry preferred but not required
Glossary of Terms:
BIF – Business Investment Funds.
CAM – Corporate Account Manager
GSX – our CRM system
MLS –Microsoft Licensing Statement.
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Bilingual 9 to 5, M-F. 30 minute lunch
Travel: No travel
High level responsibilities:
•Manage the BIF (partner services funds) process – manage BIF documentation, follow up on execution and timelines, ensure deadlines are met and payments complete, report back on status
•Marketing – helping with regional events, both coordination and event registration. Includes customer calling to confirm event attendance and post event follow up regarding potential opportunities and customer requests
•Research – find relevant, customer consumable info as required such as References, case studies and white papers. Provide follow up to customer requests as directed by the Account Manager
•Tool Support – access and use several internal Microsoft software tools to find information and provide reports
•Administrative Support – calendaring for customer engagements (book meetings, coordination of resources), coordinate customer follow up activities
•Customer Engagement – Inside sales support addressing customer service requests, reaching out proactively to customers as part of a territory plan defined by the Account Manager and assisting with ad hoc requests from the field.
Culture of team:
Independent team. Need to be self-motivated. There is always more to do if you want more.
Qualifications:
Must have skills:
•Strong verbal and written communication skills
•Strong analytical skills
•Customer service and interpersonal skills
•Ability to work independently and manage one’s time
•Basic knowledge of principles and methods for showing, promoting, and selling products or services
•Office skills, especially Outlook and Excel – in particular Pivot Table experience is an asset
Educational and Industry Background:
•Post secondary degree required
•Sales Support experience in IT industry preferred but not required
Glossary of Terms:
BIF – Business Investment Funds.
CAM – Corporate Account Manager
GSX – our CRM system
MLS –Microsoft Licensing Statement.
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Wednesday, 6 July 2011
IT Service Desk Agent - bilingual
Job Description
Our client has a requirement for 3 bilingual technical support for a 1 year renewable opportunity. The positions are located in North York.
Requirement or Qualifications:
Qualified Candidates will have:
Our retail Client is looking for Level 1 Bilingual Help Desk (French)
They would like to see candidates with a positive attitude. They are looking for individuals that are career oriented.
The criteria that are outlined below are considered skills that the candidate must have in order to be selected for the position.
• professional, enthusiastic, dependable and a positive work attitude
• ability to work flexible shifts
• very strong communication skills
• ability to work in a team environment
• commitment to quality customer service
• ability to work under pressure
• attention to detail
• must take initiative and be able to work with minimal supervision
The criteria that are outlined below are considered skills that are desirable for the position.
• previous help desk experience
• diploma/degree or equivalent work related experience
• a minimum of 1 years experience/knowledge of computer concepts and skills (PC, printers, network, LAN, Unix)
• flexibility and a willingness to adapt to change
• goal-oriented
• ability to speak French
Hours and Shifts:
The candidates must be willing to work flexible shifts. The hours of operation on the Service Desk is:
• Monday to Friday – 7 am to 11 pm
• Weekends/Holidays – 8 am to 8 pm
The hours of the service desk may change to 5:30 am to 1:00 am.
The days for each shift will vary. Examples of some shifts are from Monday through Friday or Sunday through Thursday. The times for each shift can also vary. Examples of some shifts may be from 7 am to 3 pm or 8 am to 4 pm or 3 pm to 11 pm. Shifts are typically 8 hours in length. Overtime may be required as our client does plan for overtime to deal with the high peak volume time period.
The IT Service Desk schedule is prepared one month at a time. Only team members that are fully trained will be required to carry a pager after hours. Pager support is scheduled on a rotational basis for a 1 week period at a time.
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Our client has a requirement for 3 bilingual technical support for a 1 year renewable opportunity. The positions are located in North York.
Requirement or Qualifications:
Qualified Candidates will have:
Our retail Client is looking for Level 1 Bilingual Help Desk (French)
They would like to see candidates with a positive attitude. They are looking for individuals that are career oriented.
The criteria that are outlined below are considered skills that the candidate must have in order to be selected for the position.
• professional, enthusiastic, dependable and a positive work attitude
• ability to work flexible shifts
• very strong communication skills
• ability to work in a team environment
• commitment to quality customer service
• ability to work under pressure
• attention to detail
• must take initiative and be able to work with minimal supervision
The criteria that are outlined below are considered skills that are desirable for the position.
• previous help desk experience
• diploma/degree or equivalent work related experience
• a minimum of 1 years experience/knowledge of computer concepts and skills (PC, printers, network, LAN, Unix)
• flexibility and a willingness to adapt to change
• goal-oriented
• ability to speak French
Hours and Shifts:
The candidates must be willing to work flexible shifts. The hours of operation on the Service Desk is:
• Monday to Friday – 7 am to 11 pm
• Weekends/Holidays – 8 am to 8 pm
The hours of the service desk may change to 5:30 am to 1:00 am.
The days for each shift will vary. Examples of some shifts are from Monday through Friday or Sunday through Thursday. The times for each shift can also vary. Examples of some shifts may be from 7 am to 3 pm or 8 am to 4 pm or 3 pm to 11 pm. Shifts are typically 8 hours in length. Overtime may be required as our client does plan for overtime to deal with the high peak volume time period.
The IT Service Desk schedule is prepared one month at a time. Only team members that are fully trained will be required to carry a pager after hours. Pager support is scheduled on a rotational basis for a 1 week period at a time.
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Intermediate Business Systems Analyst - Financial Services
Job Description
Our client has a requirement for an Intermediate Business Systems Analyst – Financial Services for a six month contract opportunity. The position is located in Mississauga.
Role:
The Intermediate Business Systems Analyst is required to understand new business requirements, conduct business analysis, undertake QA testing and help streamline existing processes to improve efficiency Prepare data mapping and perform testing of applications. Develop in depth knowledge of applications and their interdependences. Analyze and manipulate large data sets. Demonstrate leadership and partnership skills by interacting with other technology teams within organization to solve problems and deliver solutions. Understand, document and interpret complex user requirements.
They will take a leadership role in working with and liaising with business partners, other Technology Solutions organizations and external vendors to define the business and technical requirements at the program level.
Responsibilities:
•Review, analyze and evaluate detailed business and functional requirements, documentation, process flows and data models to contribute to the development of project plans including project charter, project deliverables, cost/benefits analysis, time line estimates, scope and control.
•Develop use cases, defining and documenting user procedures and workflows, and how each class of user interacts with east system function.
•Ensure Business Recovery Plans are in place.
•Integrate technical solutions with the business environment, recognizing systems design and data interdependencies and reusability.
•Establish appropriate security levels for processes, information exchange and system implementation.
•Define, review and influence standards and quality measures/metrics.
•Assist in the development of conversion and implementation strategies. Conduct pre and post implementation reviews, ensuring all technical solutions have met business requirements. They will also support system implementation and production readiness by liaising with change management, IT architecture and desktop standards, and the business.
•Collaborate with business leaders, IT professionals, and vendors ensuring that management is kept informed of project status and that problems and issues are escalated appropriately and clearly communicated.
Requirement or Qualifications:
Qualified Candidates will have:
•Demonstrated experience in Financial Services, specifically recent credit card experience
•A high level knowledge of development and SDLC
•Knowledge of QA and testing is required
•Strong analytical and problem solving skills
•Demonstrated business acumen
•Strong presentation and communications skills and collaborative team building skills
•Proficiency in MS Office tools
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Our client has a requirement for an Intermediate Business Systems Analyst – Financial Services for a six month contract opportunity. The position is located in Mississauga.
Role:
The Intermediate Business Systems Analyst is required to understand new business requirements, conduct business analysis, undertake QA testing and help streamline existing processes to improve efficiency Prepare data mapping and perform testing of applications. Develop in depth knowledge of applications and their interdependences. Analyze and manipulate large data sets. Demonstrate leadership and partnership skills by interacting with other technology teams within organization to solve problems and deliver solutions. Understand, document and interpret complex user requirements.
They will take a leadership role in working with and liaising with business partners, other Technology Solutions organizations and external vendors to define the business and technical requirements at the program level.
Responsibilities:
•Review, analyze and evaluate detailed business and functional requirements, documentation, process flows and data models to contribute to the development of project plans including project charter, project deliverables, cost/benefits analysis, time line estimates, scope and control.
•Develop use cases, defining and documenting user procedures and workflows, and how each class of user interacts with east system function.
•Ensure Business Recovery Plans are in place.
•Integrate technical solutions with the business environment, recognizing systems design and data interdependencies and reusability.
•Establish appropriate security levels for processes, information exchange and system implementation.
•Define, review and influence standards and quality measures/metrics.
•Assist in the development of conversion and implementation strategies. Conduct pre and post implementation reviews, ensuring all technical solutions have met business requirements. They will also support system implementation and production readiness by liaising with change management, IT architecture and desktop standards, and the business.
•Collaborate with business leaders, IT professionals, and vendors ensuring that management is kept informed of project status and that problems and issues are escalated appropriately and clearly communicated.
Requirement or Qualifications:
Qualified Candidates will have:
•Demonstrated experience in Financial Services, specifically recent credit card experience
•A high level knowledge of development and SDLC
•Knowledge of QA and testing is required
•Strong analytical and problem solving skills
•Demonstrated business acumen
•Strong presentation and communications skills and collaborative team building skills
•Proficiency in MS Office tools
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Tuesday, 5 July 2011
Oracle Developer
Job Description
Title of Requirement
Oracle Developer
Package and/or Version #
Oracle 9i and 10g
Functional or Technical?
Technical
Level/Experience:
Developer
Must Haves:
1. Strong understanding of relational database and ETL concepts
2. Strong SQL skills
3. Experience in developing PL/SQL components
4. Experience in writing unit test scripts and conducting testing
5. Experience in performance tuning loads with large data volumes
Nice to Haves:
Experience working in FSI
Project or Support?
Project
Client:
TD
Location of Project:
Toronto, ON
Can role be done remotely?
No
Start Date:
4-Jul
Length of Assignment:
16 Weeks
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Title of Requirement
Oracle Developer
Package and/or Version #
Oracle 9i and 10g
Functional or Technical?
Technical
Level/Experience:
Developer
Must Haves:
1. Strong understanding of relational database and ETL concepts
2. Strong SQL skills
3. Experience in developing PL/SQL components
4. Experience in writing unit test scripts and conducting testing
5. Experience in performance tuning loads with large data volumes
Nice to Haves:
Experience working in FSI
Project or Support?
Project
Client:
TD
Location of Project:
Toronto, ON
Can role be done remotely?
No
Start Date:
4-Jul
Length of Assignment:
16 Weeks
Contact Information
Company Name Zylog Systems (Canada) Ltd.
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