Showing posts with label teamwork. Show all posts
Showing posts with label teamwork. Show all posts

Friday, 19 August 2011

Bilingual Service Desk Agent

Job Description

Bilingual Technical Support

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.

Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


About the Job

Job Description

Our retail Client is looking for Level 1 Bilingual Help Desk (French) for a 1 years long opportunity. The positions are located in North York.


Requirements or Qualifications

They would like to see candidates with a positive attitude. They are looking for individuals that are career oriented.

The criteria that are outlined below are considered skills that the candidate must have in order to be selected for the position.

• professional, enthusiastic, dependable and a positive work attitude
• ability to work flexible shifts
• very strong communication skills
• ability to work in a team environment
• commitment to quality customer service
• ability to work under pressure
• attention to detail
• must take initiative and be able to work with minimal supervision


The criteria that are outlined below are considered skills that are desirable for the position.

• previous help desk experience
• diploma/degree or equivalent work related experience
• a minimum of 1 years experience/knowledge of computer concepts and skills (PC, printers, network, LAN, Unix)
• flexibility and a willingness to adapt to change
• goal-oriented
• ability to speak French


Hours and Shifts:

The candidates must be willing to work flexible shifts. The hours of operation on the Service Desk is:

• Monday to Friday – 7 am to 11 pm
• Weekends/Holidays – 8 am to 8 pm

The hours of the service desk may change to 5:30 am to 1:00 am.

The days for each shift will vary. Examples of some shifts are from Monday through Friday or Sunday through Thursday. The times for each shift can also vary. Examples of some shifts may be from 7 am to 3 pm or 8 am to 4 pm or 3 pm to 11 pm. Shifts are typically 8 hours in length. Overtime may be required as our client does plan for overtime to deal with the high peak volume time period.

The IT Service Desk schedule is prepared one month at a time. Only team members that are fully trained will be required to carry a pager after hours. Pager support is scheduled on a rotational basis for a 1 week period at a time.


How to Apply

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.

Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.


Company Overview

Zylog is internationally ranked within the top 100 in the Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada. Zylog is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

www.Zylog.ca


Contact Information
Company Name Zylog Systems (Canada) Ltd.

Bilingual Service Desk Agent

Job Description

Bilingual Technical Support

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.

Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


About the Job

Job Description

Our retail Client is looking for Level 1 Bilingual Help Desk (French) for a 1 years long opportunity. The positions are located in North York.


Requirements or Qualifications

They would like to see candidates with a positive attitude. They are looking for individuals that are career oriented.

The criteria that are outlined below are considered skills that the candidate must have in order to be selected for the position.

• professional, enthusiastic, dependable and a positive work attitude
• ability to work flexible shifts
• very strong communication skills
• ability to work in a team environment
• commitment to quality customer service
• ability to work under pressure
• attention to detail
• must take initiative and be able to work with minimal supervision


The criteria that are outlined below are considered skills that are desirable for the position.

• previous help desk experience
• diploma/degree or equivalent work related experience
• a minimum of 1 years experience/knowledge of computer concepts and skills (PC, printers, network, LAN, Unix)
• flexibility and a willingness to adapt to change
• goal-oriented
• ability to speak French


Hours and Shifts:

The candidates must be willing to work flexible shifts. The hours of operation on the Service Desk is:

• Monday to Friday – 7 am to 11 pm
• Weekends/Holidays – 8 am to 8 pm

The hours of the service desk may change to 5:30 am to 1:00 am.

The days for each shift will vary. Examples of some shifts are from Monday through Friday or Sunday through Thursday. The times for each shift can also vary. Examples of some shifts may be from 7 am to 3 pm or 8 am to 4 pm or 3 pm to 11 pm. Shifts are typically 8 hours in length. Overtime may be required as our client does plan for overtime to deal with the high peak volume time period.

The IT Service Desk schedule is prepared one month at a time. Only team members that are fully trained will be required to carry a pager after hours. Pager support is scheduled on a rotational basis for a 1 week period at a time.


How to Apply

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.

Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.


Company Overview

Zylog is internationally ranked within the top 100 in the Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada. Zylog is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

www.Zylog.ca


Contact Information
Company Name Zylog Systems (Canada) Ltd.

Bilingual Service Desk Agent

Job Description

Bilingual Technical Support

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.

Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


About the Job

Job Description

Our retail Client is looking for Level 1 Bilingual Help Desk (French) for a 1 years long opportunity. The positions are located in North York.


Requirements or Qualifications

They would like to see candidates with a positive attitude. They are looking for individuals that are career oriented.

The criteria that are outlined below are considered skills that the candidate must have in order to be selected for the position.

• professional, enthusiastic, dependable and a positive work attitude
• ability to work flexible shifts
• very strong communication skills
• ability to work in a team environment
• commitment to quality customer service
• ability to work under pressure
• attention to detail
• must take initiative and be able to work with minimal supervision


The criteria that are outlined below are considered skills that are desirable for the position.

• previous help desk experience
• diploma/degree or equivalent work related experience
• a minimum of 1 years experience/knowledge of computer concepts and skills (PC, printers, network, LAN, Unix)
• flexibility and a willingness to adapt to change
• goal-oriented
• ability to speak French


Hours and Shifts:

The candidates must be willing to work flexible shifts. The hours of operation on the Service Desk is:

• Monday to Friday – 7 am to 11 pm
• Weekends/Holidays – 8 am to 8 pm

The hours of the service desk may change to 5:30 am to 1:00 am.

The days for each shift will vary. Examples of some shifts are from Monday through Friday or Sunday through Thursday. The times for each shift can also vary. Examples of some shifts may be from 7 am to 3 pm or 8 am to 4 pm or 3 pm to 11 pm. Shifts are typically 8 hours in length. Overtime may be required as our client does plan for overtime to deal with the high peak volume time period.

The IT Service Desk schedule is prepared one month at a time. Only team members that are fully trained will be required to carry a pager after hours. Pager support is scheduled on a rotational basis for a 1 week period at a time.


How to Apply

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.

Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.


Company Overview

Zylog is internationally ranked within the top 100 in the Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada. Zylog is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

www.Zylog.ca


Contact Information
Company Name Zylog Systems (Canada) Ltd.

Bilingual Service Desk Agent

Job Description

Bilingual Technical Support

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.

Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


About the Job

Job Description

Our retail Client is looking for Level 1 Bilingual Help Desk (French) for a 1 years long opportunity. The positions are located in North York.


Requirements or Qualifications

They would like to see candidates with a positive attitude. They are looking for individuals that are career oriented.

The criteria that are outlined below are considered skills that the candidate must have in order to be selected for the position.

• professional, enthusiastic, dependable and a positive work attitude
• ability to work flexible shifts
• very strong communication skills
• ability to work in a team environment
• commitment to quality customer service
• ability to work under pressure
• attention to detail
• must take initiative and be able to work with minimal supervision


The criteria that are outlined below are considered skills that are desirable for the position.

• previous help desk experience
• diploma/degree or equivalent work related experience
• a minimum of 1 years experience/knowledge of computer concepts and skills (PC, printers, network, LAN, Unix)
• flexibility and a willingness to adapt to change
• goal-oriented
• ability to speak French


Hours and Shifts:

The candidates must be willing to work flexible shifts. The hours of operation on the Service Desk is:

• Monday to Friday – 7 am to 11 pm
• Weekends/Holidays – 8 am to 8 pm

The hours of the service desk may change to 5:30 am to 1:00 am.

The days for each shift will vary. Examples of some shifts are from Monday through Friday or Sunday through Thursday. The times for each shift can also vary. Examples of some shifts may be from 7 am to 3 pm or 8 am to 4 pm or 3 pm to 11 pm. Shifts are typically 8 hours in length. Overtime may be required as our client does plan for overtime to deal with the high peak volume time period.

The IT Service Desk schedule is prepared one month at a time. Only team members that are fully trained will be required to carry a pager after hours. Pager support is scheduled on a rotational basis for a 1 week period at a time.


How to Apply

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.

Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.


Company Overview

Zylog is internationally ranked within the top 100 in the Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada. Zylog is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

www.Zylog.ca


Contact Information
Company Name Zylog Systems (Canada) Ltd.

Bilingual Service Desk Agent

Job Description

Bilingual Technical Support

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.

Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


About the Job

Job Description

Our retail Client is looking for Level 1 Bilingual Help Desk (French) for a 1 years long opportunity. The positions are located in North York.


Requirements or Qualifications

They would like to see candidates with a positive attitude. They are looking for individuals that are career oriented.

The criteria that are outlined below are considered skills that the candidate must have in order to be selected for the position.

• professional, enthusiastic, dependable and a positive work attitude
• ability to work flexible shifts
• very strong communication skills
• ability to work in a team environment
• commitment to quality customer service
• ability to work under pressure
• attention to detail
• must take initiative and be able to work with minimal supervision


The criteria that are outlined below are considered skills that are desirable for the position.

• previous help desk experience
• diploma/degree or equivalent work related experience
• a minimum of 1 years experience/knowledge of computer concepts and skills (PC, printers, network, LAN, Unix)
• flexibility and a willingness to adapt to change
• goal-oriented
• ability to speak French


Hours and Shifts:

The candidates must be willing to work flexible shifts. The hours of operation on the Service Desk is:

• Monday to Friday – 7 am to 11 pm
• Weekends/Holidays – 8 am to 8 pm

The hours of the service desk may change to 5:30 am to 1:00 am.

The days for each shift will vary. Examples of some shifts are from Monday through Friday or Sunday through Thursday. The times for each shift can also vary. Examples of some shifts may be from 7 am to 3 pm or 8 am to 4 pm or 3 pm to 11 pm. Shifts are typically 8 hours in length. Overtime may be required as our client does plan for overtime to deal with the high peak volume time period.

The IT Service Desk schedule is prepared one month at a time. Only team members that are fully trained will be required to carry a pager after hours. Pager support is scheduled on a rotational basis for a 1 week period at a time.


How to Apply

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.

Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.


Company Overview

Zylog is internationally ranked within the top 100 in the Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada. Zylog is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

www.Zylog.ca


Contact Information
Company Name Zylog Systems (Canada) Ltd.

Bilingual Service Desk Agent

Job Description

Bilingual Technical Support

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.

Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


About the Job

Job Description

Our retail Client is looking for Level 1 Bilingual Help Desk (French) for a 1 years long opportunity. The positions are located in North York.


Requirements or Qualifications

They would like to see candidates with a positive attitude. They are looking for individuals that are career oriented.

The criteria that are outlined below are considered skills that the candidate must have in order to be selected for the position.

• professional, enthusiastic, dependable and a positive work attitude
• ability to work flexible shifts
• very strong communication skills
• ability to work in a team environment
• commitment to quality customer service
• ability to work under pressure
• attention to detail
• must take initiative and be able to work with minimal supervision


The criteria that are outlined below are considered skills that are desirable for the position.

• previous help desk experience
• diploma/degree or equivalent work related experience
• a minimum of 1 years experience/knowledge of computer concepts and skills (PC, printers, network, LAN, Unix)
• flexibility and a willingness to adapt to change
• goal-oriented
• ability to speak French


Hours and Shifts:

The candidates must be willing to work flexible shifts. The hours of operation on the Service Desk is:

• Monday to Friday – 7 am to 11 pm
• Weekends/Holidays – 8 am to 8 pm

The hours of the service desk may change to 5:30 am to 1:00 am.

The days for each shift will vary. Examples of some shifts are from Monday through Friday or Sunday through Thursday. The times for each shift can also vary. Examples of some shifts may be from 7 am to 3 pm or 8 am to 4 pm or 3 pm to 11 pm. Shifts are typically 8 hours in length. Overtime may be required as our client does plan for overtime to deal with the high peak volume time period.

The IT Service Desk schedule is prepared one month at a time. Only team members that are fully trained will be required to carry a pager after hours. Pager support is scheduled on a rotational basis for a 1 week period at a time.


How to Apply

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.

Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.


Company Overview

Zylog is internationally ranked within the top 100 in the Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada. Zylog is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

www.Zylog.ca


Contact Information
Company Name Zylog Systems (Canada) Ltd.

Friday, 22 July 2011

IT Service Desk Agent

Job Description

Technical Support

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.

Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


About the Job

Job Description

Our retail Client is looking for Level 1 Help Desk for a 1 years long opportunity. The positions are located in North York.


Requirements or Qualifications

They would like to see candidates with a positive attitude. They are looking for individuals that are career oriented.

The criteria that are outlined below are considered skills that the candidate must have in order to be selected for the position.

• professional, enthusiastic, dependable and a positive work attitude
• ability to work flexible shifts
• very strong communication skills
• ability to work in a team environment
• commitment to quality customer service
• ability to work under pressure
• attention to detail
• must take initiative and be able to work with minimal supervision


The criteria that are outlined below are considered skills that are desirable for the position.

• previous help desk experience
• diploma/degree or equivalent work related experience
• a minimum of 1 years experience/knowledge of computer concepts and skills (PC, printers, network, LAN, Unix)
• flexibility and a willingness to adapt to change
• goal-oriented


Hours and Shifts:

The candidates must be willing to work flexible shifts. The hours of operation on the Service Desk is:

• Monday to Friday – 7 am to 11 pm
• Weekends/Holidays – 8 am to 8 pm

The hours of the service desk may change to 5:30 am to 1:00 am.

The days for each shift will vary. Examples of some shifts are from Monday through Friday or Sunday through Thursday. The times for each shift can also vary. Examples of some shifts may be from 7 am to 3 pm or 8 am to 4 pm or 3 pm to 11 pm. Shifts are typically 8 hours in length. Overtime may be required as our client does plan for overtime to deal with the high peak volume time period.

The IT Service Desk schedule is prepared one month at a time. Only team members that are fully trained will be required to carry a pager after hours. Pager support is scheduled on a rotational basis for a 1 week period at a time.


How to Apply

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.

Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.


Contact Information

Company Name Zylog Systems (Canada) Ltd.

IT Service Desk Agent

Job Description

Technical Support

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.

Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


About the Job

Job Description

Our retail Client is looking for Level 1 Help Desk for a 1 years long opportunity. The positions are located in North York.


Requirements or Qualifications

They would like to see candidates with a positive attitude. They are looking for individuals that are career oriented.

The criteria that are outlined below are considered skills that the candidate must have in order to be selected for the position.

• professional, enthusiastic, dependable and a positive work attitude
• ability to work flexible shifts
• very strong communication skills
• ability to work in a team environment
• commitment to quality customer service
• ability to work under pressure
• attention to detail
• must take initiative and be able to work with minimal supervision


The criteria that are outlined below are considered skills that are desirable for the position.

• previous help desk experience
• diploma/degree or equivalent work related experience
• a minimum of 1 years experience/knowledge of computer concepts and skills (PC, printers, network, LAN, Unix)
• flexibility and a willingness to adapt to change
• goal-oriented


Hours and Shifts:

The candidates must be willing to work flexible shifts. The hours of operation on the Service Desk is:

• Monday to Friday – 7 am to 11 pm
• Weekends/Holidays – 8 am to 8 pm

The hours of the service desk may change to 5:30 am to 1:00 am.

The days for each shift will vary. Examples of some shifts are from Monday through Friday or Sunday through Thursday. The times for each shift can also vary. Examples of some shifts may be from 7 am to 3 pm or 8 am to 4 pm or 3 pm to 11 pm. Shifts are typically 8 hours in length. Overtime may be required as our client does plan for overtime to deal with the high peak volume time period.

The IT Service Desk schedule is prepared one month at a time. Only team members that are fully trained will be required to carry a pager after hours. Pager support is scheduled on a rotational basis for a 1 week period at a time.


How to Apply

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.

Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.


Contact Information

Company Name Zylog Systems (Canada) Ltd.

Monday, 11 July 2011

Bilingual IT Service Desk Agent

Job Description
Our client has a requirement for 3 bilingual technical support for a 1 year renewable opportunity. The positions are located in North York.


Requirement or Qualifications:

Qualified Candidates will have:

Our retail Client is looking for Level 1 Bilingual Help Desk (French)

They would like to see candidates with a positive attitude. They are looking for individuals that are career oriented.


The criteria that are outlined below are considered skills that the candidate must have in order to be selected for the position.

• professional, enthusiastic, dependable and a positive work attitude
• ability to work flexible shifts
• very strong communication skills
• ability to work in a team environment
• commitment to quality customer service
• ability to work under pressure
• attention to detail
• must take initiative and be able to work with minimal supervision


The criteria that are outlined below are considered skills that are desirable for the position.

• previous help desk experience
• diploma/degree or equivalent work related experience
• a minimum of 1 years experience/knowledge of computer concepts and skills (PC, printers, network, LAN, Unix)
• flexibility and a willingness to adapt to change
• goal-oriented
• ability to speak French


Hours and Shifts:

The candidates must be willing to work flexible shifts. The hours of operation on the Service Desk is:

• Monday to Friday – 7 am to 11 pm
• Weekends/Holidays – 8 am to 8 pm


The hours of the service desk may change to 5:30 am to 1:00 am.

The days for each shift will vary. Examples of some shifts are from Monday through Friday or Sunday through Thursday. The times for each shift can also vary. Examples of some shifts may be from 7 am to 3 pm or 8 am to 4 pm or 3 pm to 11 pm. Shifts are typically 8 hours in length. Overtime may be required as our client does plan for overtime to deal with the high peak volume time period.

The IT Service Desk schedule is prepared one month at a time. Only team members that are fully trained will be required to carry a pager after hours. Pager support is scheduled on a rotational basis for a 1 week period at a time.


Contact Information

Company Name Zylog Systems (Canada) Ltd.

Wednesday, 6 July 2011

IT Service Desk Agent - bilingual

Job Description

Our client has a requirement for 3 bilingual technical support for a 1 year renewable opportunity. The positions are located in North York.


Requirement or Qualifications:

Qualified Candidates will have:

Our retail Client is looking for Level 1 Bilingual Help Desk (French)


They would like to see candidates with a positive attitude. They are looking for individuals that are career oriented.

The criteria that are outlined below are considered skills that the candidate must have in order to be selected for the position.

• professional, enthusiastic, dependable and a positive work attitude
• ability to work flexible shifts
• very strong communication skills
• ability to work in a team environment
• commitment to quality customer service
• ability to work under pressure
• attention to detail
• must take initiative and be able to work with minimal supervision

The criteria that are outlined below are considered skills that are desirable for the position.

• previous help desk experience
• diploma/degree or equivalent work related experience
• a minimum of 1 years experience/knowledge of computer concepts and skills (PC, printers, network, LAN, Unix)
• flexibility and a willingness to adapt to change
• goal-oriented
• ability to speak French


Hours and Shifts:

The candidates must be willing to work flexible shifts. The hours of operation on the Service Desk is:

• Monday to Friday – 7 am to 11 pm
• Weekends/Holidays – 8 am to 8 pm

The hours of the service desk may change to 5:30 am to 1:00 am.

The days for each shift will vary. Examples of some shifts are from Monday through Friday or Sunday through Thursday. The times for each shift can also vary. Examples of some shifts may be from 7 am to 3 pm or 8 am to 4 pm or 3 pm to 11 pm. Shifts are typically 8 hours in length. Overtime may be required as our client does plan for overtime to deal with the high peak volume time period.

The IT Service Desk schedule is prepared one month at a time. Only team members that are fully trained will be required to carry a pager after hours. Pager support is scheduled on a rotational basis for a 1 week period at a time.


Contact Information
Company Name Zylog Systems (Canada) Ltd.

Wednesday, 20 April 2011

Senior .NET/SharePoint Developer

Job Description
Senior .NET/SharePoint Developer

About the Job

Zylog Systems (Canada) Ltd delivers top jobs to top talent. We are currently sourcing talented IT, Engineering, and Healthcare professionals who are qualified for and interested in exciting new opportunities.

Zylog represents hundreds of client companies that are actively seeking top professional talent for both contract and permanent positions with experience in IT, Engineering, Retail, Bank and Finance, Insurance, Oil & Gas, Telecommunications, Government and Health Services. New positions are coming available every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills for the best opportunities.

You don’t have the time to search the long lists on Job Boards everyday to look through all of the postings to find the opportunity that is best for you. Let our trained and experienced resource managers do the work for you. We are reviewing top jobs from Fortune 500, Government, and Healthcare as each opening becomes available. Let us look for new opportunities for you and be the first to alert you when the right opportunity arises.


Job Description:

Our client has a requirement for Senior .NET/SharePoint Developer for a 3 month opportunity. The position is located in Toronto.


Requirement or Qualifications:

Qualified Candidates will have:

Required core skills : SHELL SCRIPTING ,HTML ,CSS ,ASP ,.NET


Job description : Using .NET version (3.5+), ASP .NET, SHarePoint 2007, Web Services


Must Have:

* Excellent communication and writing skills
* Strong ability to work in a team based environment
* Strong OO background, and interface based design patterns.
* Extensive experience creating, managing and deploying custom web parts
* Experience with dependency injection and mocking libraries, specifically the Unity Framework
* Experience with the Enterprise Library for the purposes of exception handling and logging.
* Solid UI skills including HTML, CSS and JavaScript. Telerik library skills a bonus.
* Solid SharePoint packaging and deployment experience.
* Good all round TFS experience.

Nice to Have:

* Experience managing a TFS repository
* Experience building automated build and deployment packages
* Experience creating Install Shield deployment packages
* Experience developing and consuming WCF based services.

Must also work well in a team based environment, able to be proactive in resolving issues and diligent in follow up


How to Apply:

Online:

To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com


Email:

If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca


Apply Now:

If your browser shows a button to Apply Now, you can use this link to immediately register and apply for this job online.


Company Overview:

Zylog Systems (Canada) Ltd. is a leading provider of IT, Engineering, and Health professional services, human capital resource management applications, and technology solutions with global delivery capability. Leveraging ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community.

Zylog Systems (Canada) Ltd has provided government and private industry clients with highly regarded and capable professional resources, services and solutions for over 29 years.


Top Jobs for Top Talent

www.Zylog.ca


Contact Information
Company Name Zylog Systems (Canada) Ltd.

Thursday, 14 April 2011

Bilingual IT Support Rep

Company Information

McCarthy Tétrault is Canada’s leading full-service law firm, advising on many of the largest transactions and cases in Canada and internationally. We take pride in being able to offer our clients integrated solutions from some of the best and brightest legal minds in the country. To back this promise, we have identified recruiting as a top priority. We take a comprehensive approach by looking beyond our current needs to the skill sets and expertise necessary to maintain our competitive position well into the future.

So why come to McCarthy Tétrault? Unlike more conventional law firms, we operate as a business, which gives us the flexibility to adapt to the realities of our business clientele. Our success as lawyers no longer depends only on our expertise but on our ability to think — and act — like our clients and be true 'partners' with them. Our client approach is one of our unique selling features.

Many potential candidates also find the superior working environment we offer as a tier-one law firm very appealing. McCarthy Tétrault also provides the tools and opportunities integral to success.

McCarthy Tétrault is Canada’s leading full-service law firm, advising on many of the largest transactions and cases in Canada and internationally. We take pride in being able to offer our clients integrated solutions from some of the best and brightest legal minds in the country. To back this promise, we have identified recruiting as a top priority. We take a comprehensive approach by looking beyond our current needs to the skill sets and expertise necessary to maintain our competitive position well into the future.

So why come to McCarthy Tétrault? Unlike more conventional law firms, we operate as a business, which gives us the flexibility to adapt to the realities of our business clientele. Our success as lawyers no longer depends only on our expertise but on our ability to think — and act — like our clients and be true 'partners' with them. Our client approach is one of our unique selling features.


Many potential candidates also find the superior working environment we offer as a tier-one law firm very appealing. McCarthy Tétrault also provides the tools and opportunities integral to success.


Job Description

Duties & Responsibilities

1.Respond to telephone calls, e-mails, voicemails and drop-bys for technical support in a timely manner.
2.Document, log and track all calls, e-mails, voicemails and drop-bys using case management software.
3.Manage escalation and retain problem ownership (track call, remote control, research and update knowledgebase).
4.Identify research, troubleshoot and resolve technical problems on any related application, hardware or communication requirements.
5.Provide one-on-one training to end users for specific hardware and software issues.
6.Occasional external client support when issues arise with documents received from clients or issues with email.
7.Escalate and liaise with other IT teams to resolve problems.
8.Install, configure and test applications.
9.Review new applications and upgrades and identify potential problems.
10.Assist in the development of Organization produced application manuals by providing “hands on” technical verification of the documentation and procedures.
11.Contribute to and help maintain knowledge base tool.
12.Review support issues and procedures and recommend solutions (trend analysis).
13.Participate in interdepartmental project teams.
14.Manage requests for loaner notebooks and other equipment including setup and testing.
15.Refresh PC’s as needed.
16.Occasionally communicate with 3rd party vendors to resolve application and hardware error issues when necessary.
17.Direct end users to appropriate self support tools and/or handouts.
18.Provide remote access (home) telephone support.
19.Flexible work hours during the week, weekends and statutory holidays.


Qualifications:

1.Diploma in Computer Systems, Systems Administration, or related technical discipline.
2.A minimum of 3 years work experience as a Support Representative is preferred but must have some previous work experience.
3.PC, Laptop, Scanner and Printer hardware troubleshooting experience.
4.Software troubleshooting experience needed including in-depth knowledge of Microsoft Office applications including Office 2003, Outlook 2007, Windows XP, Vista and a document management system.
5.Professional Services experience an asset.


Required Skills:

1.Good analytical problem solving skills; ability to troubleshoot and resolve application problems.
2.Excellent written and verbal communication, interpersonal skills and telephone manners. Must be able to correspond with lawyers and staff as well as create end user documentation.
3.Client service oriented. Must be able to be productive while working alone or in a team environment.
4.Ability to transfer knowledge in an efficient, pleasant, and effective way using a variety of techniques.
5.Patience, flexibility and an ability to deal with and manage difficult situations.
6.Willingness to work under pressure; willingness to learn new software applications.
7.Bilingual French verbal and written an asset.


If you are interested, and qualified, please apply online at www.brainhunter.com.


Please note that only qualified candidates, that are selected, will be contacted. ZY:IT - Technology


Contact Information
Company Name Zylog Systems (Canada) Ltd.