Showing posts with label Technology Infrastructure Support Specialist / Level 2. Show all posts
Showing posts with label Technology Infrastructure Support Specialist / Level 2. Show all posts

Tuesday, 7 February 2012

Technology Infrastructure Support Specialist / Level 2

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience. You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


Job Description:
Our client has a requirement for Infrastructure Support Specialist for a 6 months contract opportunity.  The position is located in Toronto.


What makes this Special:
Our client has a prestigious reputation and excellent work environment. This position offers an opportunity for personal learning and to contribute to important initiatives that make a difference. Our client is actively screening resumes and scheduling interviews to fill this position, so let one our professional resource managers represent you to the client, promote your skills, and help you prepare.


Requirement or Qualifications:
The services and deliverables to be provided will include the following:
Deliverables :
•Responsible for the integrated assessment record (IAR) technical infrastructure including the support of technical implementations, application support, environment support and interaction with the Health Information Network Providers.
•Support the internal CCIM IAR environments including multiple development environments, system integration testing environments and user acceptance environments.
•Tier 2 support for IAR related technical issues
•Work closely with other IAR resources to define and or refine requirements for improvements to the application
•Support technology relationship with outsourced application hosting vendors, development partner and/or technology vendor(s)
•Execute new deployments and upgrades of the IAR
•Create supporting documentation including build books, run books, deployment guides and other operations processes as required.
•Support the complete life cycle of the IAR - maintenance, monitoring and patching in accordance with CCIM policy and procedure
•Participate in change advisory boards at the three HINPs (hosting the IAR production environment) and CCIM
•Troubleshoot technical issues
•Escalate IAR system errors to vendors and ensure timely fixes are provided and deployed


Qualifications - Knowledge, skills and abilities
•6 years or more of experience in web, distributed and middleware applications infrastructure set up and maintenance
•Experience deploying, installing, administering, securing and maintaining server environments running Linux or UNIX systems
•Experience administering Windows servers
•Strong experience with Java-based applications, Apache, Tomcat, web services, JDBC, Oracle, SQL, shell scripting
•Good knowledge of networking concepts (e.g. firewall, DMZ architecture, network security, SSL, encryption, authentication/authorization technologies)
•Detail-oriented, with excellent troubleshooting skills
•A successful track record of ensuring that the business needs of clients are met
•Demonstrated ability to drive projects to completion, engage participants and meet deadlines
•Experience creating technical documentation such as deployment, administration and maintenance guides
•Ability to manage multiple deliverables and work independently
•Excellent written and oral communication skills
•4 years or more experience with software development lifecycle (SDLC)
•Detail-oriented, thorough and analytical


Keywords:   Middleware, Apache, Java, Tomcat, firewall      


How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca


Company Overview:
Zylog is internationally ranked within the top 100 Global Recruitment Industry and one of the top three IT Professional Staffing Firms in Canada. Zylog provides consulting services, software development, application migration, and recruiting services for permanent and contract positions. Zylog is a Microsoft Gold Certified Partner, HP Alliance One Partner, Telus Business Solutions Partner, Oracle Partner, and proudly represents Fortune 500, Government, Banking, Healthcare and IT organizations globally. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada. We are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

Zylog Systems (Canada) Ltd.

Tuesday, 17 January 2012

Technology Infrastructure Support Specialist / Level 2

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement.  Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience. You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


Job Description
Our GTA client has a requirement for an Infrastructure Support Specialist for a 6 months contract located in Toronto.


Deliverables
•Support of servers, application systems, troubleshooting, enhancements & maintenance
•Provide support on software issues in response to end user requests
•Monitor the network environment (LAN or external client service network) to ensure that problems are identified and resolved
•Provide troubleshooting and optimization for technical problems within an area
•Create user accounts and support users in accessing network resources
•Track and control the change management process within a project
•Participate in ongoing process improvement, and recommend process change
•Sign off on application upgrades
•Provide feedback to Project Manager regarding progress, barriers and strategies to deliver the project
•Create user documentation with regards to the above deliverables
•Create, update and augment operational run books and deployment guides with regards to the above deliverables
•Provide in depth analysis of all issues that arise and document the analysis and results
•Provide support on hardware issues and work with vendors to address the issue
•Provide cross functional team support as required or requested by the Project Manager
•Manage all defined operational processes and policies as defined


Qualifications - Knowledge, Skills, Abilities 
•University Degree or relevant certification in this area or equivalent 5 years industry experience.
•2 years experience working in a NOC environment.
•Knowledge and experience using JIRA.
•Knowledge and experience using FootPrints.
•Knowledge and experience using Hyperic and Splunk.
•Knowledge and experience support Citrix.
•Experience supporting windows server 2003 and 2008.
•Experience performing root cause analysis.
•Experience working with external vendors on root cause analysis.
•Experience in high paced, multi-task, multi-application support environments.
•Experience working in environments meeting aggressive SLA.
•Experience with cross functional team support in an operations and/or infrastructure group.
•Experience in the healthcare environment.
•Experience with Human Resource and Financial systems.
•Experience with support requests in Quadrant and Microsoft’s Great Plains Dynamics server environments.
•Operations experience in a technical health care environment
•Experience in operational in depth level troubleshooting and enterprise level support environment


Other  
•Ability to handle various priorities and deliver on time
•Excellent management of client relationships
•The role may require on-call support
•The role may require varying operational support work hours
•The role may require travel from office locations


How to Apply
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com.
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.


Company Overview
Zylog is internationally ranked within the top 100 in the Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.  Zylog is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

Zylog Systems (Canada) Ltd.

Wednesday, 19 October 2011

Technology Infrastructure Support Specialist / Level 2

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience. You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.


Job Description
Our Healthcare sector client has a requirement for a Technical Infrastructure Support Specialist for a 6 month contract located in Toronto.


Deliverables:
  • Responsible for the integrated assessment record (IAR) technical infrastructure including the support of technical implementations, application support, environment support
  • Work collaboratively with the IAR development, QA and privacy and security teams
  • Escalate issues as appropriately to the IAR technical lead
  • Work closely with other IAR resources to define and or refine requirements for improvements to the application
  • Support technology relationship with outsourced application hosting vendors, development partner and/or technology vendor(s)
  • Execute new deployments and upgrades of the IAR
  • Support the complete life cycle of the IAR - maintenance, monitoring and patching
  • Create supporting documentation including build books, run books, deployment guides and other operations processes as required.
  • Review and when required, implement changes in IAR environments as a part of the change management process
  • Troubleshoot technical issues
  • Create and manage project timelines to meet business and project goals.
  • Support the development and/or configuration of the IAR
  • Escalate IAR system errors to vendors and ensure timely fixes are provided and deployed


Qualifications - Knowledge, Skills and Abilities: 
  • 6 years or more of experience in web, distributed and middleware applications infrastructure set up and maintenance
  • Experience deploying, installing, administering, securing and maintaining server environments running Linux or Unix systems
  • Experience administering Windows servers
  • Strong experience with Java-based applications, Apache, Tomcat, webservices, JDBC, Oracle, SQL, shell scripting
  • Good knowledge of networking concepts (e.g. firewall, DMZ architecture, network security, SSL, encryption, authentication/authorization technologies)
  • Detail-oriented, with excellent troubleshooting skills
  • A successful track record of ensuring that the business needs of clients are met
  • Demonstrated ability to drive projects to completion, engage participants and meet deadlines
  • Experience creating technical documentation such as deployment, administration and maintenance guides
  • Ability to manage multiple deliverables and work independently
  • Excellent written and oral communication skills
  • 4 years or more experience with software development lifecycle (SDLC)
  • Detail-oriented, thorough, analytical


How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at http://www.zylogcanada.com/.

Email: 
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to Resumes@zylog.ca.


Company Overview :
Zylog is internationally ranked within the top 100 in the Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.  Zylog is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.


Top Jobs for Top Talent

Zylog Systems (Canada) Ltd.