Wednesday, 4 September 2013

Tester

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.

Job Description
Our client has a requirement for an Intermediate Software Tester contract opportunity. The position is located in Ottawa, ONT

What makes this Special
Our client has a prestigious reputation and excellent work environment. This position offers an opportunity for personal learning and to contribute to important initiatives that make a difference. Our client is actively screening resumes and scheduling interviews to fill this position, so let one our professional resource managers represent you to the client, promote your skills, and help you prepare.

Requirements or Qualifications
  • A minimum of five (5) years’ experience as a software Tester
  • A minimum of 2 years experience in testing a web-based application or service
  • An individual valid security screening at the level of Reliability
  • Experience in the execution of test scenarios and manual test scripts
  • Experience in the development of test scenarios and test scripts from functional specifications
  • Experience following a testing methodology which includes conducting different types of testing (e.g. System, Unit, Regression, Load and Acceptance)
  • Experience in developing and producing bug / enhancement reports in a release based system
  • Experience working with a project team that includes Business Analysts and Developers
  • Experience using an automated test tool

Keywords: Tester, Test Scenarios, Reporting, Regression, Load, Unit, System, Acceptance, Test Scripts

How to Apply
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com

QA Analyst

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.

Job Description
Our client has a requirement for Q/A Analyst for a 3 month contract opportunity. The position is located in Toronto.

What makes this Special
Our client has a prestigious reputation and excellent work environment. This position offers an opportunity for personal learning and to contribute to important initiatives that make a difference. Our client is actively screening resumes and scheduling interviews to fill this position, so let one our professional resource managers represent you to the client, promote your skills, and help you prepare.

Role
The Test Lead will beperforming the quality assurance / testing services, the Test Lead may be expected to carry out any or all of the following tasks

Responsibilities
  • Run test plans and supervise work of the QA testers
  • Participate in regular progress meetings
  • Participate in verification of deployed releases, as required; Qualified personnel for this role will have the following skills and qualifications:
  • Minimum 2 years of experience with leading QA activities in similar complex environments;
  • Proven track record to define/develop test strategy/test plans;
  • Previous experience with building test plans/schedules to align test cycles with project deliverables;
  • Extensive experience with working closely with program manager’s to ensure delivery of test deliverables as per schedule.
  • Strong release management and integrated environments background;
  • Team leadership experience with ability to delegate work to testers and review their deliverables;
  • Familiarity with best practices testing methodology/processes and ability to ensure they are adhered to for the duration of the project; and
  • Previous experience with coordinating complex system integration activities in various test environments on multiple operating system platforms
  • Practical working knowledge of software testing methodology
  • Practical working knowledge of the “out of the box” platform/system that is their specialty (e.g. SAP, SharePoint, or Microsoft CRM) and Minimum 1 year of testing and execution experience in related technology areas in services described as part of the Deliverables in Sections 2.3.

Requirements
  • Minimum 2 years experience in test analysis and design
  • Practical working knowledge of software testing methodology
  • In performing the quality assurance / testing services, the Specialized Tester may be expected to carry out any or all of the following tasks
  • Execute system tests according to test scripts / lists of test cases
  • Execute regression tests of releases according to test scripts / lists of test conditions or test cases
  • Verify fixes
  • Participate in verification of deployed releases, as required
  • Log issues according to procedures
  • Report discrepancies and analyze them to determine root cause
  • Report regularly on completed tests, including results
  • Escalate any unusual findings in accordance with procedures
  • Automate manual test scripts
  • Perform basic security tests and any related duties as required.

Keywords: SAP, SharePoint, Test Lead

How to Apply
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com

Bilingual Support Engineer

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.

Job Description
Our client has a requirement for a Bilingual Support Engineer for a 12 month opportunity. The position is located in Mississauga.


What makes this Special
Our client has a prestigious reputation and excellent work environment. This position offers an opportunity for personal learning and to contribute to important initiatives that make a difference. Our client is actively screening resumes and scheduling interviews to fill this position, so let one our professional resource managers represent you to the client, promote your skills, and help you prepare.

Role
To provide customers namely Home users with the highest quality support in the industry via telephone and chat. As a Support Engineer, you will be required to collaborate with their peers to resolve customer issues and problems. The support Technician will also need to display initiative to help with overall team success and effectiveness.

Responsibilities
  • Deliver technical support via telephone and electronic media that generates high levels of customer satisfaction.
  • Demonstrate customer focus and contribute to the organization’s Customer Satisfaction goal of 80% Vsat and less than 5% Vdissat
  • Collaborate and consult with team on technical issues for a timely resolution
  • Meet established service delivery guidelines such as Customer Satisfaction, Phone/Chat Based Activities, Days to Solution, Schedule adherence, Case Documentation and Case Wellness
  • Follow team processes for service delivery
  • Commit to continuous learning in an effort to keep current with industry changes
  • Solid understanding of standard computer science concepts required. Must have general technical understanding of product area but is not required to have in depth technical knowledge in specific products.
  • Excellent customer service skills, strong communication, problem solving, and technical writing skills.

Contacts
  • External: Our client’s Customers.
  • Internal: Main contacts – Support Engineers (FTE’s and Vendors), Order Centers

Qualifications
  • Broad exposure to technology in general, knowledge of the Operating Systems (including IE/Security/PC Safety) and troubleshooting knowledge of Microsoft Office Applications (Outlook, Word, Excel, PowerPoint, etc.)
  • Good communication, problem-solving and interpersonal skills
  • Minimum of 1 year work experience in IT field
  • Bilingualism required (English and French, oral and written) , 95% use of French.
  • Ability to work independently and in teams in high pressure situations (ie. new product launches)
  • Ability to work rotating shifts, including evenings and weekends
  • Must have the ability to work independently and as part of a team.
  • Working knowledge of personal computer architecture and relevant operating systems, applications, and/or languages is preferred.

Nice to Have
  • Completion of College degree/diploma
  • MCDST certification

Soft Skills
  • Customer Focus
  • Listening, Understanding and Responding
  • Teamwork
  • Commitment to Continuous Learning
  • Analytical Thinking
  • Conceptual Thinking
  • Composure
  • Self-Confidence

Keywords: French, Support Engineer, IT and troubleshooting

How to Apply
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com

Desktop Support Analyst - Senior

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.

About the Job
Our client has a requirement for a Senior Desktop Support Analyst for a 3 Month Contract opportunity. The position is located in Toronto, ON.

What makes this Special
Our client is one of the largest Banks in North America. With exponential growth and millions of customers and clients who are served through our various businesses: Canadian Personal and Commercial Banking, Wealth Management, U.S. Personal and Commercial Banking, and Wholesale Banking. Being part of this company is being part of a better Canadian service.

Role
Our financial services client is looking for a Work Group Technician Analyst to add to his existing team.

Responsibilities
The Tech Analyst will be responsible for providing excellent customer desktop support within XP environment to a team of approximately 100 users. The contractor must provide Desktop/Desk side Support, builds and installs.

Requirements or Qualifications
  • 7 years experience as a Deskside/Desktop Support
  • Microsoft Desktop Technician Certified is an asset
  • Experience working with ticketing system (experience with Remedy is an asset)
  • Office Suite
  • Flawless Customer Service Skills, Customer Service Oriented
  • Flawless Communication Skills is paramount
  • Ability to prioritize work

Keywords: Desktop Support, Deskside Support, Remedy, MS Office, XP

How to Apply
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com






Part-Time Project Coordinator (Win/Loss Analytics)

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.

About the Job
Our client has a requirement for a Project Coordinator for an 8 Month Contract opportunity. The position is located in Mississauga, ON.

This is a Part-Time opportunity requiring approximately 20 hours/week. One day/week will be worked from the office for review meetings and the rest can be worked from home.

What makes this Special
Our client is one of the largest computer technology corporations in the world. They develop, manufacture, license, and support a wide range of software products for computing devices. Known for what is generally described as a developer-centric business culture, they are a worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Role
The Project Coordinator will work on a team that is responsible for growing the company’s market share in Canada across all products. This will be achieved by providing their sellers with the right resources at the right time and in the best consumable format to enable them to win opportunities and engaging with communities and influencers to change perception.

The team is looking for a Project Lead to drive the process around Win/Loss reviews in conjunction with the sales excellence and segment leads.

The objective of the project is to:

  • Learn from and recognize the great wins
  • Understand why deals are lost
  • Identify and prioritize sales blockers and provide feedback to Business Groups to get issues resolved

Responsibilities
  • Sending weekly reminders to closed opportunities owners reminding them to fill the reviews
  • Auditing the reviews in the tool to verify they have been filled in correctly
  • Scheduling review meetings for critical opportunities
  • Capturing meeting notes and updating Win/Loss tool
  • Tracking of action items from review meeting
  • Monthly reporting to Leadership team about the status of the project and insights captured from the reviews
  • Tracking of win-back plans to insure plans are executed on time
  • Sharing insights from reviews with internal Social groups
  • Capturing insights from Social groups and sharing them locally

Requirements or Qualifications
  • 1-2 years of Project Management experience
  • Bachelor's degree preferred
  • Knowledge/background in software industry products/services/applications, with in-depth knowledge of Microsoft's products/services/applications preferred
  • Must possess strong cross team/group/org collaboration skills; ability to foresee and analyze project risks, develop risk management plan and mitigate subsequent issue
  • High-powered analytical skills and the ability to understand complex concepts and situations
  • Must have excellent communication skills, experience working with external vendors, strong project management skills, and demonstrated success in adult learning and training principles/skills
  • Proficiency in Microsoft Office required

How to Apply
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com



Program Manager (Integrations)

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.

Job Description
Our client has a requirement for a Program Manager for a 12 month contract opportunity. The position is located in Toronto.

What makes this Special
Our client has a prestigious reputation and excellent work environment. This position offers an opportunity for personal learning and to contribute to important initiatives that make a difference. Our client is actively screening resumes and scheduling interviews to fill this position, so let one our professional resource managers represent you to the client, promote your skills, and help you prepare.

Role
The Business Technology Service (BTS) Division within our client is seeking a Program Manager to lead the Integrations Implementation. This role will deliver overall planning, coordination and execution of Integrations related projects/initiatives on as part of the Enterprise Transformation Program throughout all phases of the lifecycle.

The successful candidate will provide project management leadership and oversight of the Integrations Program which encompasses: business case(s) creation, requirements gathering, data mapping and analysis, infrastructure delivery, project planning, budget forecasting and reporting, issues/risk management, change management, project standards and practices and status reporting. This will be accomplished while adhering to established our client’s processes and project standards/methodologies i.e .Kanban.

Responsibilities
  • Program and project management oversight on high priority technology projects.
  • Effectively manage large scale technology projects for several clients, budget, develop project schedules, identify resource requirements, establish deadlines, provide advice and direction to external resources, track project schedules and provide status reports.
  • Assess and evaluate needs and cost/benefit analyses for new technology requirements, in planning and designing solutions
  • Project Delivery using complex system development and design and deployment methodologies and processes
  • Managing day to day operational aspects of projects to ensure adherence to scope, conferring with project staff to outline the work breakdown schedule (WBS/Story Card/Features), assigning duties, responsibilities and scope of authority, directing and coordinating activities of project personnel, modifying schedules or plans as required and effectively applying and enforcing acceptable project methodology.
  • Supporting and participating in defining business and technical requirements, ensuring integration of technical documentation, ensuring all project business documents, artefacts and deliverables are completed and signed off while at the same time confirming that deliverables meet business needs.
  • Managing all IT project deliverables, goals and milestones including reviewing and signing off on all IT documentation.
  • Acting as a corporate liaison and providing presentations to the executive team including the office of the CIO, holding and facilitating regular status meeting with project teams and ensuring project status reporting is completed on a regular and timely basis.
  • Managing conflict within IT project teams including taking a leadership role in mentoring other team members in project management best practices.
  • Providing project lifecycle best practices and execution against plan for all IT deliverables.
  • Identify, monitor and communicate risk and potential implementation issues to the business in order to develop mitigation and resolution strategies that ensure proper business continuity for all stakeholders.
  • Develop and oversee project budgets as well as forecast budget changes and communicate planned versus actual budget during the project lifecycle in order to ensure that financial targets are met and/or adjusted accordingly.
  • Conduct cost-benefit analyses and ROI calculations to determine project feasibility as required.
  • Lead the development and implementation of project performance measures, indicators, benchmarks and guidelines to ensure project resources are used appropriately and the achievement of quality assurance standards as well as adherence to mandatory project rules and methods.
  • Establish, develop and maintain strong relationships with internal clients, operational staff, consultants/vendors and management at various levels to be aware of issues that impact on current and future projects, manage expectations, resolve conflict and elicit their support and co-operation.
  • Plan, manage and control the activities of the unit which include: annual planning of unit projects and priorities, ensuring branch is adequately and competently staffed, identifying resource requirements, conducting the hiring process, identifying and recommending department changes to the management team, allocating work and developing performance objectives for the unit.
  • Develop and administer section operating budget and report on variances from approved plan as required. Recommend expenditures outside budget for approval.

 Requirements
  • Knowledge and demonstrated experience with Integrations Projects in a senior Project Manager role
  • Project Management Professional (PMP) certification or equivalent, with a minimum of 8 years demonstrated experience including the ability to independently manage multiple projects, prioritize multiple conflicting priorities and to successfully meet project objectives including project budgeting.
  • Experience working in Public sector organizations, leading large and complex IT projects
  • Strong experience in vendor relationship management, particularly in complex IT delivery projects
  • Prioritizing to manage a very high volume of day-to-day activities and balance their demands against longer-term work and project commitments.
  • Professional interpersonal skills, including proven negotiation, consulting, customer-service abilities
  • Superior relationship management and teamwork skills to engage, motivate and manage multi-disciplinary teams and project stakeholders
  • Skilled strategic communicator to present and explain concepts and ideas, build strong linkages with team members using various vehicles of communication to share information, write/edit business cases/briefing notes/procurement documents and technical reports on recommendations related to technology solutions and plans; present recommendations to clients, managers and directors.

Nice To Have
  • Agile/Kanban project delivery methodology experience, including leading Standup/SCRUM sessions with project teams
  • Experience working with IT Stakeholders to develop and define and deliver on the organization’s Integrations Strategy and/or roadmap

Keywords: program manager, PMP, integration, public sector

How to Apply
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com

SAP Payroll & Time Configuration Specialist

Zylog delivers top jobs to top talent. We are currently seeking experienced professionals for exciting new opportunities and career advancement. Zylog represents hundreds of client companies for both contract and permanent positions. New jobs are being filled every day and our experienced professional resource managers are waiting to help you screen the top jobs that match your skills and experience.

You don’t have time to search long lists of postings repeated on multiple web sites, so let our trained and experienced resource managers do the work for you. We review top jobs and will be the first to alert you when the right opportunity arises.

About the Job
Our client has a requirement for an SAP Payroll & Time Configuration Specialist for a permanent opportunity. The position is located in Winnipeg, MB.

What makes this Special
Our client has a prestigious reputation and excellent work environment. This position offers an opportunity for personal learning and to contribute to important initiatives that make a difference. Our client is actively screening resumes and scheduling interviews to fill this position, so let one our professional resource managers represent you to the client, promote your skills, and help you prepare.

Role
One of our trusted financial services clients has an exciting opportunity for an SAP Payroll & Time Configuration Specialist, with schema and rules expertise, to assist with the configuration, testing, defect resolution of an existing SAP HCM Payroll solution in Winnipeg, Manitoba.

Responsibilities
  • Work alongside other Information Systems professionals to participate in the design and delivery of IS solutions and SAP integration.
  • Share responsibility for the functional and data design, and operational integrity of the enterprise HR system (SAP-HCM). This includes other satellite HR applications that interface with HCM.
  • Be responsible to perform the functional configuration of the SAP system to meet business requirements, as well as collaborate with business users and subject matter experts to define and implement business processes and systems.
  • Be responsible for the sustained integrity of the functional specification documentation of how HR processes utilize SAP-HCM for Payroll, Legal Reporting, and Time Management.
  • Support break-fix and standard vitality changes to the SAP-HCM system (e.g. vendor released software updates and software/hardware lifecycle upgrades).
  • Be responsible for rendering expert-level business process analysis and technical support on an on-going basis, and will require exceptional creativity and problem-solving skills to enable standardization of business processes across the organization and to ensure on-going software upgrades with minimal impact to cost/time.
  • The successful candidate will have good communication skills, can adapt easily to change, demonstrate strong customer service skills and works well under pressure. As a member of project teams, you will contribute to the success of initiatives by leveraging your knowledge and skills to contribute to the continuous improvement of practices, and helping to ensure end-to-end quality assurance.

Requirements or Qualifications
  • Degree or diploma in a related discipline, or a combination of training and experience
  • 5+ years configuring SAP time and payroll on HCM implementations, with at least 2 hands-on implementations or support of Canadian gross and net payroll solutions
  • SAP Canadian payroll configuration expertise including gross to net, benefits processing, wage types, schema and rule customizations, tax calculations, third party and FI transfers, etc
  • In depth experience in Annual processing cycles Experience and knowledge of Time functionality (Quotas, Schedules, Schemas, etc)
  • Knowledge and experience of configuration integration points to PA, OM, BN and FI
  • Strong experience designing and supporting HCM reports, enhancement and interfaces
  • In-depth knowledge of HCM standard reports and queries
  • Ability to work in a team environment and on a fast-paced project with aggressive timelines
  • Strong analytical skills
  • Strong communication and interpersonal skills with demonstrated ability to work effectively in a team environment
  • Effective planning and organizational skills with the ability to adapt to change and perform effectively under pressure.
  • Must be legally eligible to work in Canada

Keywords: SAP, Payroll, Time, HCM, Configuration, Implementation

How to Apply
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com