Job Description
Intermediate Systems Analyst X 5
Job Description:
Our client has a requirement for Multiple Intermediate Systems Analysts for a 7 month contract opportunity. The positions are located in Winnipeg, Manitoba
Requirement or Qualifications:
1.Solid analytical and problem solving skills that rely on a structured approach to problem solving
2.Functional systems analysis & design
3.Requirements management
4.Familiarity with Use Cases and Use Case modeling
5.Ability to consume logical data models, business process models and object models
6.Good understanding of I.S. methodologies, process and practices
7.Strong written and verbal communication
8.Strong understanding of technology /information systems
9.Effective planning and organizational skills
10.Good facilitation skills
11.Knowledge of testing processes and practices
Desirable:
12. SQL
13. MS Access
14. U M L
Level of expertise required:
•Minimum 3 to 5 years experience in business/systems analysis
•Degree in related discipline (Commerce/Management Information Systems, Business Administration, etc.)
•Good understanding of business
•Communicates in a clear and concise manner, both written and verbal, that is appropriate for the audience;
•Good interpersonal skills and a demonstrated ability to work effectively in a team environment;
•Ability to adapt to change and perform effectively under pressure;
Key Accountabilities:
You will maintain a "business perspective" through all phases of the problem resolution and systems enhancement. You will work closely with your Business Partners to understand their business needs, opportunities and requirements. Working in a team environment, you will be responsible for:
•Contributing to the definition of or maintaining business architecture through conceptual business models
•Performing business and systems analysis and design, articulating the logical design alternatives and recommending appropriate solutions
•Performing functional analysis and design, defining and documenting detailed business requirements
•Ensure adequate testing, and that the system meets business expectations
•Contributing to training strategies and business implementation planning
•Providing leadership to business partners and team members
Company Overview:
Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.
Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Showing posts with label Winnipeg jobs. Show all posts
Showing posts with label Winnipeg jobs. Show all posts
Wednesday, 18 May 2011
Project Manager x 6
Job Description
Project Manager X 6
Job Description:
Our client has a requirement for multiple Project Managers for a 7 month contract opportunity. The positions are located in Winnipeg, Manitoba.
Requirement or Qualifications:
1.Project planning
2.Project control and monitoring
3.Project reporting to senior management
4.Leadership of large divergent teams located in differing geographical areas.
5.Strong written and oral communication
6.Scope management skills to drive the business to an agreement of scope within tight timescale
7.Risk management
8.Issue management
Desirable:
1.Business Process Re-Engineering. Business transformation
Level of Expertise Required:
•Minimum five to eight years' experience managing complex, multi-site projects, plus minimum three years of application development or technology integration experience
•In depth knowledge and experience with project management principles and practices (PMI based)
•Exceptional leadership skills
•Excellent communication, facilitation and decision making skills
•Effective stakeholder management, project plan development and project execution management skills
Key Accountabilities:
You will ensure the effective application of the project management discipline for successful delivery of all application development and/or technology infrastructure projects in an enterprise Information Services environment.
ey responsibilities:
•Project Initiation - working with project sponsors to define project scope, success criteria and objectives
•Planning - Leading the team through the project planning process and establishing processes to support the ongoing management of the project
•Execution – Providing leadership to the project team as they execute the plan while
•monitoring and reporting progress, managing risks, resolving issues and facilitating decision
•making
•Closing – Conducting lessons learned session and disseminating project information required
Company Overview:
Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.
Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Project Manager X 6
Job Description:
Our client has a requirement for multiple Project Managers for a 7 month contract opportunity. The positions are located in Winnipeg, Manitoba.
Requirement or Qualifications:
1.Project planning
2.Project control and monitoring
3.Project reporting to senior management
4.Leadership of large divergent teams located in differing geographical areas.
5.Strong written and oral communication
6.Scope management skills to drive the business to an agreement of scope within tight timescale
7.Risk management
8.Issue management
Desirable:
1.Business Process Re-Engineering. Business transformation
Level of Expertise Required:
•Minimum five to eight years' experience managing complex, multi-site projects, plus minimum three years of application development or technology integration experience
•In depth knowledge and experience with project management principles and practices (PMI based)
•Exceptional leadership skills
•Excellent communication, facilitation and decision making skills
•Effective stakeholder management, project plan development and project execution management skills
Key Accountabilities:
You will ensure the effective application of the project management discipline for successful delivery of all application development and/or technology infrastructure projects in an enterprise Information Services environment.
ey responsibilities:
•Project Initiation - working with project sponsors to define project scope, success criteria and objectives
•Planning - Leading the team through the project planning process and establishing processes to support the ongoing management of the project
•Execution – Providing leadership to the project team as they execute the plan while
•monitoring and reporting progress, managing risks, resolving issues and facilitating decision
•making
•Closing – Conducting lessons learned session and disseminating project information required
Company Overview:
Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.
Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Senior Architect x 8
Job Description
Senior Architect X 8
Job Description:
Our client has a requirement for multiple Senior Architects for a 7 month contract opportunity. The positions are located in Winnipeg Manitoba.
Requirement or Qualifications:
Qualified Candidates will have:
Required:
1.Proven skills in designing and delivering multi-platform solutions
2.Excellent analytical and problem solving skills
3.Strong leadership, negotiation, and interpersonal skills with a demonstrated ability to work effectively in a team environment as well as independently
4.Proven ability to write effective documentation that is clear and meaningful to its target audience
5.Effective communication and internal consulting skills with a strong customer service orientation
6.Effective planning and organizational skills
Desirable:
1.Experience with vendor solution deployments would be a definite asset
Level of expertise required:
•Minimum of ten years experience in application development or systems integration
•Broad knowledge of industry technology and directions, and specific technical knowledge in more than one technology domain, including service-oriented architecture, data management, ERP, web computing, handheld computing, and systems integration
•Demonstrate the ability to model and engineer system solutions of high risk or complexity
•Broad knowledge of industry technology and directions
•Display strong interpersonal skills and the ability to work effectively in a team environment
Key Accountabilities:
You will be is closely involved in the construction of the solution, ensures all components are properly implemented, and acts as focal point for technology issues throughout all phases of the project. Key responsibilities are:
•Provides project leadership within the team for the technology direction and definition of I.S. solutions to meet business requirements
•Designing business application systems to deliver the required functionality, and also the needed reliability, recoverability, accessibility, maintainability, manageability, performance, security, integrity, and adaptability
•Designing the integration of business software into a complex system of applications and infrastructure in a multi-company shared environment
•Operate within the framework of enterprise architecture and technology standards.
•Ensure compliance to standards, defining direction, managing issue resolution and escalation
•Providing leadership within the I.S. Division to advance its capabilities to deliver services, including identifying opportunities for, and ensuring the continual improvement of, our methods, tools and techniques, plus mentoring others, and continuously learning through experience and education
Company Overview:
Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.
Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Senior Architect X 8
Job Description:
Our client has a requirement for multiple Senior Architects for a 7 month contract opportunity. The positions are located in Winnipeg Manitoba.
Requirement or Qualifications:
Qualified Candidates will have:
Required:
1.Proven skills in designing and delivering multi-platform solutions
2.Excellent analytical and problem solving skills
3.Strong leadership, negotiation, and interpersonal skills with a demonstrated ability to work effectively in a team environment as well as independently
4.Proven ability to write effective documentation that is clear and meaningful to its target audience
5.Effective communication and internal consulting skills with a strong customer service orientation
6.Effective planning and organizational skills
Desirable:
1.Experience with vendor solution deployments would be a definite asset
Level of expertise required:
•Minimum of ten years experience in application development or systems integration
•Broad knowledge of industry technology and directions, and specific technical knowledge in more than one technology domain, including service-oriented architecture, data management, ERP, web computing, handheld computing, and systems integration
•Demonstrate the ability to model and engineer system solutions of high risk or complexity
•Broad knowledge of industry technology and directions
•Display strong interpersonal skills and the ability to work effectively in a team environment
Key Accountabilities:
You will be is closely involved in the construction of the solution, ensures all components are properly implemented, and acts as focal point for technology issues throughout all phases of the project. Key responsibilities are:
•Provides project leadership within the team for the technology direction and definition of I.S. solutions to meet business requirements
•Designing business application systems to deliver the required functionality, and also the needed reliability, recoverability, accessibility, maintainability, manageability, performance, security, integrity, and adaptability
•Designing the integration of business software into a complex system of applications and infrastructure in a multi-company shared environment
•Operate within the framework of enterprise architecture and technology standards.
•Ensure compliance to standards, defining direction, managing issue resolution and escalation
•Providing leadership within the I.S. Division to advance its capabilities to deliver services, including identifying opportunities for, and ensuring the continual improvement of, our methods, tools and techniques, plus mentoring others, and continuously learning through experience and education
Company Overview:
Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.
Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Senior Quality Assurance Analyst x 3
Job Description
Q/A Analyst x 3
About the Job
Job Description:
Our client has a requirement for 3 Q/A Analyst’s for a 7 month contract opportunity. The positions are located in Winnipeg.
Requirement or Qualifications:
Qualified Candidates will have:
1. Ability to produce core QA deliverables (such as Test Strategies, Test Plans etc..)
2. Strong communication skills (verbal and written)
3. Attention to detail
4. Good analytical skills
5. Strong planning and organization skills
6. Ability to plan / lead the verification efforts of a team, responsible for defect management and resolution
7. Ability to lead QA practitioners (both co located and remote) from a discipline and work leadership perspective, in addition to coaching and formally reviewing /assessing QA deliverables produced by other QA Analysts
8. SQL
9. MS Access
10. Mainframe knowledge
Desirable:
11. Knowledge of Clearquest
12. Strong knowledge of complex architectures (involving middleware) as it relates to validation / verification of overall solutions
Required Skills
• Minimum 5-8years experience in Senior QA role
• Senior level QA discipline skills, exercised by leading testing efforts on application delivery and infrastructure projects as the Test Lead
Key Accountabilities:
QA Analyst works closely with I.S. and business representatives, 3rd party representatives and project teams to understand, define, manage, monitor and promote the QA testing effort and processes, capture and promote the quality requirements, and ensure appropriate QA processes are followed. This role has a shared responsibility for the delivery of quality.
Activities performed in the role include:
• Plans and estimates project work specific to quality assurance needs
• Performs and manages test execution, either independently or in partnership with various I.S. practitioners/business representatives/3rd party resources
• Manages the Quality Assurance/ testing team effort
• Performs risk assessment analysis and provides recommendations for improvement
• Ensures quality assurance processes, practices, and tools are known and followed
Company Overview:
Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.
Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Q/A Analyst x 3
About the Job
Job Description:
Our client has a requirement for 3 Q/A Analyst’s for a 7 month contract opportunity. The positions are located in Winnipeg.
Requirement or Qualifications:
Qualified Candidates will have:
1. Ability to produce core QA deliverables (such as Test Strategies, Test Plans etc..)
2. Strong communication skills (verbal and written)
3. Attention to detail
4. Good analytical skills
5. Strong planning and organization skills
6. Ability to plan / lead the verification efforts of a team, responsible for defect management and resolution
7. Ability to lead QA practitioners (both co located and remote) from a discipline and work leadership perspective, in addition to coaching and formally reviewing /assessing QA deliverables produced by other QA Analysts
8. SQL
9. MS Access
10. Mainframe knowledge
Desirable:
11. Knowledge of Clearquest
12. Strong knowledge of complex architectures (involving middleware) as it relates to validation / verification of overall solutions
Required Skills
• Minimum 5-8years experience in Senior QA role
• Senior level QA discipline skills, exercised by leading testing efforts on application delivery and infrastructure projects as the Test Lead
Key Accountabilities:
QA Analyst works closely with I.S. and business representatives, 3rd party representatives and project teams to understand, define, manage, monitor and promote the QA testing effort and processes, capture and promote the quality requirements, and ensure appropriate QA processes are followed. This role has a shared responsibility for the delivery of quality.
Activities performed in the role include:
• Plans and estimates project work specific to quality assurance needs
• Performs and manages test execution, either independently or in partnership with various I.S. practitioners/business representatives/3rd party resources
• Manages the Quality Assurance/ testing team effort
• Performs risk assessment analysis and provides recommendations for improvement
• Ensures quality assurance processes, practices, and tools are known and followed
Company Overview:
Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.
Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Senior Systems Analyst x 5
Job Description
Senior Systems Anlyst X 5
Job Description:
Our client has a requirement for multiple Senior Systems Analysts for a 7 month Contract opportunity. The positions are located in Winnipeg, Manitoba
Requirement or Qualifications:
1.Exceptional analytical and problem solving skills that rely on a structured approach to problem solving
2.Functional systems analysis & design
3.Logical Data Modeling
4.UML
5.Requirements management
6.Strong knowledge of Use Cases and Use Case modeling
7.Solid understanding of I.S. methodologies, process and practices
8.Strong written and verbal communication
9.Strong understanding of technology /information systems
10. Effective planning and organizational skills
11. Effective internal consulting skills with a strong customer service orientation;
12. Strong facilitation skills
Desirable:
13. Business Process modeling
14. Rational Unified Process (RUP)
Level of expertise required:
•Minimum 5 to 8 years experience in business/systems analysis
•Degree in related discipline (Commerce/Management Information Systems, Business Administration, etc.)
•Good understanding of business principles and experience with a broad range of different types of business functions;
•Communicates in a clear and concise manner, both written and verbal, that is appropriate for the audience;
•Good interpersonal skills and a demonstrated ability to work effectively in a team environment;
Ability to adapt to change and perform
Key Accountabilities:
You will maintain a "business perspective" through all phases of the problem resolution and systems enhancement. You will work closely with your Business Partners to understand their business needs, opportunities and requirements. Working in a team environment, you will be responsible for:
•Defining and maintaining business architecture through conceptual business models
◦Defining business problems/opportunities, providing clear definition and performing benefit analysis
◦Performing business and systems analysis and design, articulating the logical design alternatives and recommending appropriate solutions
◦Performing functional analysis and design, defining and documenting detailed business requirements and leading the usability perspective of the project
◦Working with quality assurance team members to ensure adequate testing, and that the system meets business expectations
◦Contributing to training strategies and business implementation planning
■Providing leadership to business partners and team members
Company Overview:
Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.
Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Senior Systems Anlyst X 5
Job Description:
Our client has a requirement for multiple Senior Systems Analysts for a 7 month Contract opportunity. The positions are located in Winnipeg, Manitoba
Requirement or Qualifications:
1.Exceptional analytical and problem solving skills that rely on a structured approach to problem solving
2.Functional systems analysis & design
3.Logical Data Modeling
4.UML
5.Requirements management
6.Strong knowledge of Use Cases and Use Case modeling
7.Solid understanding of I.S. methodologies, process and practices
8.Strong written and verbal communication
9.Strong understanding of technology /information systems
10. Effective planning and organizational skills
11. Effective internal consulting skills with a strong customer service orientation;
12. Strong facilitation skills
Desirable:
13. Business Process modeling
14. Rational Unified Process (RUP)
Level of expertise required:
•Minimum 5 to 8 years experience in business/systems analysis
•Degree in related discipline (Commerce/Management Information Systems, Business Administration, etc.)
•Good understanding of business principles and experience with a broad range of different types of business functions;
•Communicates in a clear and concise manner, both written and verbal, that is appropriate for the audience;
•Good interpersonal skills and a demonstrated ability to work effectively in a team environment;
Ability to adapt to change and perform
Key Accountabilities:
You will maintain a "business perspective" through all phases of the problem resolution and systems enhancement. You will work closely with your Business Partners to understand their business needs, opportunities and requirements. Working in a team environment, you will be responsible for:
•Defining and maintaining business architecture through conceptual business models
◦Defining business problems/opportunities, providing clear definition and performing benefit analysis
◦Performing business and systems analysis and design, articulating the logical design alternatives and recommending appropriate solutions
◦Performing functional analysis and design, defining and documenting detailed business requirements and leading the usability perspective of the project
◦Working with quality assurance team members to ensure adequate testing, and that the system meets business expectations
◦Contributing to training strategies and business implementation planning
■Providing leadership to business partners and team members
Company Overview:
Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.
Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Monday, 16 May 2011
Exchange Hosted Archive Support Specialist
Job Description
Exchange Hosted Archive Support Specialist
About the Job
Job Description:
Our client has a requirement for Exchange Hosted Archive Support Specialists for a 6 month contract opportunity. The positions are located in Winnipeg.
Role:
Description of the product supported: Exchange Hosted Archive is a solution designed to allow companies to store their email messages in a secure, cloud based solution for redundancy and compliance reasons. A large selling feature is the ability for companies to be FINRA and SEC compliant with the build in search and review functionality this solution provides. Companies can choose to store messages anywhere between 60 days to 10 years, configurable by their administrators to suit their needs.
High level responsibilities:
•Maintain customer relationship in a complete manor, front line to escalation engineer in one position -zero escalation points
•Working with Product Team towards understanding of customer pain points
•Working with Development team on long term fixes
Day to day tasks:
•Field phone calls from customers of the EHA service
•Respond to new tickets created via web based volume
•Maintain workload of historical cases
•Relationship management with customers while Development team investigates issues
•Customer contacts for one-off disaster recovery scenarios
•Customer configuration notifications if/when service changes scope which impacts customers
Culture of team: Integrated team, with everyone held to high standards and accountability.
Requirement or Qualifications:
Qualified Candidates will have:
Must have skills:
•Experience with Exchange 2003, 2007 or 2010
•Highly developed communication skills in written and verbal communication
•Ability to deliver hard messages and perform under pressure
•Ability to convey highly complex technical scenarios to multiple levels of recipients understanding so that explanations remain clear and concise after interpretation
•Logical understanding of technical troubleshooting and in-depth technical content
Nice to have skills:
•Irate customer handling skills
•Exchange/AD knowledge
•Presentation skills Educational and Industry Background:
•Education: Certifications in Exchange will be helpful, no hard education requirement
•Industry: 3-5 years of customer service supporting large enterprise customers (preferred but will consider less)
Company Overview:
Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.
Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Exchange Hosted Archive Support Specialist
About the Job
Job Description:
Our client has a requirement for Exchange Hosted Archive Support Specialists for a 6 month contract opportunity. The positions are located in Winnipeg.
Role:
Description of the product supported: Exchange Hosted Archive is a solution designed to allow companies to store their email messages in a secure, cloud based solution for redundancy and compliance reasons. A large selling feature is the ability for companies to be FINRA and SEC compliant with the build in search and review functionality this solution provides. Companies can choose to store messages anywhere between 60 days to 10 years, configurable by their administrators to suit their needs.
High level responsibilities:
•Maintain customer relationship in a complete manor, front line to escalation engineer in one position -zero escalation points
•Working with Product Team towards understanding of customer pain points
•Working with Development team on long term fixes
Day to day tasks:
•Field phone calls from customers of the EHA service
•Respond to new tickets created via web based volume
•Maintain workload of historical cases
•Relationship management with customers while Development team investigates issues
•Customer contacts for one-off disaster recovery scenarios
•Customer configuration notifications if/when service changes scope which impacts customers
Culture of team: Integrated team, with everyone held to high standards and accountability.
Requirement or Qualifications:
Qualified Candidates will have:
Must have skills:
•Experience with Exchange 2003, 2007 or 2010
•Highly developed communication skills in written and verbal communication
•Ability to deliver hard messages and perform under pressure
•Ability to convey highly complex technical scenarios to multiple levels of recipients understanding so that explanations remain clear and concise after interpretation
•Logical understanding of technical troubleshooting and in-depth technical content
Nice to have skills:
•Irate customer handling skills
•Exchange/AD knowledge
•Presentation skills Educational and Industry Background:
•Education: Certifications in Exchange will be helpful, no hard education requirement
•Industry: 3-5 years of customer service supporting large enterprise customers (preferred but will consider less)
Company Overview:
Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.
Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Friday, 13 May 2011
Customer Service Representative
Job Description
Outbound customer service rep
About the Job
Job Description:
Outbound customer service rep
Our client has a requirement for Outbound Customer Service rep. for a 4 month contract opportunity.
The position is located in Winnipeg
Requirement or Qualifications:
Qualified Candidates will have:
Title: Outbound customer service rep
Timeline of the assignment: 4 month assignment, ending September 30th.
Hours 8-4:30, Monday through Friday.
Travel: No travel required.
High level responsibilities:
• Review customer configuration to ensure complete setup and communicate required changes to customer
• Create tracking tickets for the work completed
Day to day tasks:
• Configuration review and tracking
• Reporting
• Outbound calling to affected customers
Culture of team: Independent team, but everyone held to high standards and accountability.
The team tends to be pretty tight-knit despite working on separate projects.
Qualifications:
Must have skills:
• Excellent verbal/written communication
• Good technical aptitude
• Strong organization and time management
• Customer focus
Nice to have skills:
• Experience with e-mail infrastructure
• Bilingual
Educational and Industry Background:
• 2+ years customer service/escalation experience
• 1-3 years post-secondary preferred
Company Overview:
Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.
Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
Outbound customer service rep
About the Job
Job Description:
Outbound customer service rep
Our client has a requirement for Outbound Customer Service rep. for a 4 month contract opportunity.
The position is located in Winnipeg
Requirement or Qualifications:
Qualified Candidates will have:
Title: Outbound customer service rep
Timeline of the assignment: 4 month assignment, ending September 30th.
Hours 8-4:30, Monday through Friday.
Travel: No travel required.
High level responsibilities:
• Review customer configuration to ensure complete setup and communicate required changes to customer
• Create tracking tickets for the work completed
Day to day tasks:
• Configuration review and tracking
• Reporting
• Outbound calling to affected customers
Culture of team: Independent team, but everyone held to high standards and accountability.
The team tends to be pretty tight-knit despite working on separate projects.
Qualifications:
Must have skills:
• Excellent verbal/written communication
• Good technical aptitude
• Strong organization and time management
• Customer focus
Nice to have skills:
• Experience with e-mail infrastructure
• Bilingual
Educational and Industry Background:
• 2+ years customer service/escalation experience
• 1-3 years post-secondary preferred
Company Overview:
Zylog Systems (Canada) Ltd is internationally ranked within the top 100 Global Recruitment Industry, and one of the top five IT Professional Staffing Firms in Canada.
Zylog Systems (Canada) is a leading provider of human capital resource management applications, and technology solutions with global delivery capability and proudly represents Fortune 500, Government, and Healthcare organizations actively seeking top talent for contract and permanent positions. Zylog leverages ISO 9001:2000 certified processes, industry best practices, and ownership of one of the largest professional talent databases in Canada; we are dedicated to the progress of our clients, consultants, and our community. Apply now or contact one of our experienced professional resource managers to help you find the perfect career to make the most of your unique skills and experience.
Top Jobs for Top Talent
www.Zylog.ca
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Zylog Systems (Canada) Ltd., you can register and apply online at www.ZylogCanada.com
Email:
If you would like to email a copy of your resume for review, please reference this posted Job Number or Job Description in the subject line of your email for prompt identification and send your email with attached resume to resumes@zylog.ca
Contact Information
Company Name Zylog Systems (Canada) Ltd.
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